应用简介
Connect your channels in a single Support Inbox to improve the effectiveness of your team. Connect your live chat, social media, and messaging apps so you can view, manage, and reply to all interactions from a single centralized Inbox. ¡Surprise your customers and prospects with real-time and effective responses! Use our conversations software to reduce response time, improve the shopping experience and offer personalized conversations that boost online sales and improve your customer support quality.
核心功能
- Centralize all your support conversations in one single Inbox.
- Generate more sales from your messaging channels with real-time support.
- Create, manage, prioritize and organize tickets directly from your Inbox.
- Get in one view the full record of every conversatión and contact’s timeline.
- Save time and free your team from repetitive tasks using AI.
适合商家
- 独立站商家
- DTC品牌电商
- 多渠道零售商家
- 中小微电商卖家
基本信息
- 开发者：Aunoa
- 地址：c/Arzobispo Mayoral 14, 3, Valencia, V, 46002, ES
- 价格： 免费 / 付费计划
- 评分：0 / 5
- 评论数：
- 上架日期：2023年2月24日
- 支持语言：西班牙语、英语
- 适配产品：Shopify
应用截图
价格计划
Free
用户地域与评论趋势分析
客户地域分布
评论时间分布
Shopify 接口映射
- POST /admin/api/support_conversations.json
- GET /admin/api/support_conversations.json
- PUT /admin/api/support_conversations/{id}.json
权限：read_support_conversations,write_support_conversations,manage_channels
- POST /admin/api/messaging_sales.json
- GET /admin/api/messaging_sales/metrics.json
- PUT /admin/api/messaging_sales/settings.json
权限：read_sales,write_sales,manage_messaging_channels
- POST /admin/api/support_tickets.json
- PUT /admin/api/support_tickets/{id}/priority.json
- GET /admin/api/support_tickets.json
权限：read_support_tickets,write_support_tickets,manage_inbox
- GET /admin/api/support_conversations/{id}/timeline.json
- GET /admin/api/contacts/{id}/conversation_history.json
- GET /admin/api/support_conversations/{id}/details.json
权限：read_support_conversations,read_contacts,manage_inbox
- POST /admin/api/ai_support_tasks.json
- PUT /admin/api/ai_support_tasks/{id}/settings.json
- GET /admin/api/ai_support_tasks/usage.json
权限：write_ai_tasks,read_ai_tasks,manage_support
