AppScoped
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Aunoa CRM and Support Agents

by AppScoped · Category: Chat
Free Plan Built for Shopify
⭐ 0/5
0 comment

App Introduction

Connect your channels in a single Support Inbox to boost your team’s efficiency. Integrate your live chat, social media, and messaging apps to view, manage, and respond to all customer interactions from one centralized inbox. Delight your customers and prospects with real-time, effective replies! Leverage our conversation management software to cut response times, enhance the shopping experience, and deliver personalized conversations that drive online sales and elevate your customer support quality.

Core Functionality

  • Centralize all your support conversations in a single inbox.
  • Generate more sales from your messaging channels with real-time support.
  • Create, manage, prioritize, and organize tickets directly from your inbox.
  • View the full record of every conversation and contact’s timeline in one place.
  • Save time and free your team from repetitive tasks with AI.

Merchant-Friendly

  • Independent Station Merchants
  • DTC Brand E-commerce
  • Multi-channel Retail Merchants
  • SME E-commerce Sellers

Basic Information

  • Developer:Aunoa
  • Address:c/Arzobispo Mayoral 14, 3, Valencia, V, 46002, ES
  • Price: Free / Free plan
  • Rating:0 / 5
  • Comment Count:0 comment
  • Release Date:2023-2-24
  • Supported languages:Spanish、English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Free

Free Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/support_conversations.json
  • GET /admin/api/support_conversations.json
  • PUT /admin/api/support_conversations/{id}.json

Permission:read_support_conversations,write_support_conversations,manage_channels

  • POST /admin/api/messaging_sales.json
  • GET /admin/api/messaging_sales/metrics.json
  • PUT /admin/api/messaging_sales/settings.json

Permission:read_sales,write_sales,manage_messaging_channels

  • POST /admin/api/support_tickets.json
  • PUT /admin/api/support_tickets/{id}/priority.json
  • GET /admin/api/support_tickets.json

Permission:read_support_tickets,write_support_tickets,manage_inbox

  • GET /admin/api/support_conversations/{id}/timeline.json
  • GET /admin/api/contacts/{id}/conversation_history.json
  • GET /admin/api/support_conversations/{id}/details.json

Permission:read_support_conversations,read_contacts,manage_inbox

  • POST /admin/api/ai_support_tasks.json
  • PUT /admin/api/ai_support_tasks/{id}/settings.json
  • GET /admin/api/ai_support_tasks/usage.json

Permission:write_ai_tasks,read_ai_tasks,manage_support

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