App Introduction
Engage with customers via real-time chat and personalized messages to boost sales and satisfaction. Web2Chat enables customers to easily check their order status directly within your store by entering their email or order number. This reduces the volume of support inquiries and saves time for your team. Additionally, your support staff can access order details during real-time chat conversations, allowing them to answer customer questions more efficiently. Web2Chat is ideal for merchants looking to streamline communication and enhance customer satisfaction with minimal effort.
Core Functionality
- No core function information available at the moment
Merchant-Friendly
- DTC Independent Station Merchants
- Cross-border E-commerce Sellers
- High-value Brand Merchants
Basic Information
- Developer：Web2chat
- Address：Bangalore, KA, IN
- Price： Free / Free plan
- Rating：0 / 5
- Comment Count：0 comment
- Release Date：2024-10-11
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
Free Plan
User Location & Comments
User Location
Comments
Shopify API Used
- GET /admin/api/orders/{order_id}.json
- GET /admin/api/orders/count.json?status=any
- GET /admin/api/orders.json?customer_id={customer_id}
Permission：read_orders,read_customers,manage_chat
- PUT /admin/api/orders/{order_id}.json
- POST /admin/api/orders/{order_id}/notes.json
- PUT /admin/api/orders/{order_id}/fulfillment_status.json
Permission：write_orders,read_orders,manage_fulfillment
- GET /admin/api/orders/{order_id}/fulfillments.json
- GET /admin/api/orders/{order_id}/transactions.json
- GET /admin/api/orders/{order_id}/line_items.json
Permission：read_orders,read_fulfillments,read_transactions
