App Introduction
AI-Powered Shopping Virtual Assistant for Seamless Service and Personalized Interactions Kore.ai Retail Assist is a revolutionary chatbot designed to simplify customer interactions, order management, and seamless agent handoff. Enhanced with GenAI, it elevates product search capabilities and delivers personalized responses. This app efficiently handles frequently asked questions (FAQs) and knowledge base queries, providing customers with comprehensive support.
Core Functionality
- Reduce manual customer support queries with automated responses.
- GenAI-powered product search that quickly filters results based on customer inquiries.
- Easily place orders for one or multiple items by chatting with Kore.ai Retail Assist.
- Track orders with a single question – our app will quickly respond with status updates.
- Our app can perform multiple actions including canceling orders, tracking orders, and processing returns.
Merchant-Friendly
- Online Retail Merchants
- Cross-border E-commerce Sellers
- Independent Station Merchants
- Multi-category E-commerce
Basic Information
- Developer：Kore.ai
- Address：Kore.ai, 7380 West Sand Lake Road, Suite 390, Orlando, FL, 32819, US
- Price： Free / Free plan
- Rating：0 / 5
- Comment Count：0 comment
- Release Date：2024-3-14
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
Free Plan
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/chat/responses.json
- PUT /admin/api/chat/responses/{id}.json
- GET /admin/api/chat/conversations.json
Permission：read_customers,write_chat,manage_orders
- POST /admin/api/search/queries.json
- GET /admin/api/products.json?query={term}
- PUT /admin/api/search/filters.json
Permission：read_products,manage_search,read_customers
- POST /admin/api/orders.json
- GET /admin/api/products/{id}.json
- PUT /admin/api/cart/items.json
Permission：write_orders,read_products,manage_cart
- GET /admin/api/orders/{id}.json
- GET /admin/api/fulfillments/{id}.json
- POST /admin/api/order_tracking/requests.json
Permission：read_orders,read_fulfillments,read_tracking
- POST /admin/api/orders/{id}/cancel.json
- GET /admin/api/orders/{id}/refunds.json
- PUT /admin/api/orders/{id}/status.json
Permission：write_orders,write_refunds,manage_orders
