App Introduction
Smart AI Assistant to Boost Sales, Solve Problems Instantly, and Support Customers 24/7 ShopLite is an AI-powered assistant designed to streamline support and enhance shopper engagement. It helps customers browse products, answer common questions instantly, and track orders in real time. You can personalize the assistant’s tone, language, and appearance to match your brand. Built to work around the clock, ShopLite supports over 100 languages, reducing manual support tasks so you can simplify operations while keeping customers satisfied.
Core Functionality
- Automate common questions and support with a real-time AI chat assistant
- Provide personalized product recommendations based on customer behavior
- Track orders and deliver real-time shipping status updates
- Handle inquiries and support for both logged-in users and guest users
- Offer 24/7 service with advanced analytics and multilingual AI support
Merchant-Friendly
- Small & Medium E-commerce Merchants
- Cross-border E-commerce Merchants
- Independent Station Merchants
- Multi-category E-commerce
- Global Brand Merchants
Basic Information
- Developer:Zitrino LLC
- Address:16192 Coastal Highway,, Lewes, Delaware 19958, USA, Lewes, DE, 19958, US
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2025-4-15
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Basic
- 10,000 conversations/month
- 1 custom AI assistant
- Email support
- Website crawler
- View conversation history
- Upload FAQs and documentation
- Add up to 1 member to the organization
Plus
- 30,000 conversations/month
- 1 custom AI assistant
- All features in Basic, plus
- Visitor information
- Customer satisfaction survey
- Support via email and phone
- Add up to 2 members to the organization
Pro
- 60,000 conversations/month
- 1 custom AI assistant
- All features in Plus, plus
- Advanced analytics
- Brand customization
- API access (coming soon)
- Add up to 3 members to the organization
Pro Plus
- 100,00 conversations/month
- 1 custom AI assistant
- All features in Pro, plus
- Dedicated support manager
- WhatsApp and email integration
- Add up to 4 members to the organization
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/chat_assistant/messages.json
- GET /admin/api/chat_assistant/conversations.json
- PUT /admin/api/chat_assistant/settings.json
Permission:read_customers,write_chat_assistant,manage_shop
- POST /admin/api/recommendations/customize.json
- GET /admin/api/recommendations/behavior.json
- PUT /admin/api/recommendations/settings.json
Permission:read_products,read_customers,manage_recommendations
- POST /admin/api/orders/{id}/tracking.json
- GET /admin/api/orders/tracking_status.json
- PUT /admin/api/orders/{id}/tracking_notes.json
Permission:read_orders,write_orders,manage_shipping
- POST /admin/api/support/queries.json
- GET /admin/api/support/user_queries.json
- PUT /admin/api/support/query_status.json
Permission:read_customers,write_support_tickets,manage_shop
- POST /admin/api/ai_service/language.json
- GET /admin/api/ai_service/analytics.json
- PUT /admin/api/ai_service/availability.json
Permission:read_analytics,write_ai_service,manage_translations