App Introduction
ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience (CX) by integrating ChatBot workflows, AI, and human support. As an omnichannel chat solution, ClickConnector covers real-time chat, email, Facebook, Instagram, WhatsApp, phone, and SMS.
Core Functionality
- All-in-One Customer Support Platform - LiveChat + Email + Instagram + Facebook + WhatsApp + Phone
- Shopify Chat Sidebar Plugin – Gain Full Insights into Your Customers
- Team Collaboration Tool – Empower Fast Collaboration with Your Team
- Built-in Knowledge Base Page – Seamlessly Integrate with Your Store
- Live Chat Plugin with Auto-Triggers – Enhance Customer Engagement
Merchant-Friendly
- Small & Medium E-commerce Merchants
- Multi-channel Operators
- Team-operated Merchants
- Self-service Support Merchants
Basic Information
- Developer:Click Connector
- Address:651 North Broad Street Suite 206, Suite 206, Middletown, DE, 19709, US
- Price: Free / Free plan
- Rating:2 / 5
- Comment Count:2 comment
- Release Date:2023-7-13
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
创业公司
免费
- Up to 3 communication channels
- Up to 3 users
- 50 conversations per month
- 1 active Chatbot
团队
$99
- Up to 3 communication channels
- Up to 5 users
- 400 conversations per month
- 3 active Chat bots
团队+
$249
- Up to 6 channels
- Up to 6 users
- Unlimited conversations
- Unlimited Chatbots
- Unlimited articles
- Real-time translation
团队+
$499
- Up to 10 users
- Unlimited channels
- Unlimited conversations
- Unlimited Chatbots
- Unlimited articles
- Real-time translation
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/support_channels.json
- PUT /admin/api/support_channels/{id}.json
- GET /admin/api/support_channels.json
Permission:write_support_channels,read_support_channels,manage_customers
- POST /admin/api/chat_sidebar.json
- PUT /admin/api/chat_sidebar/{id}.json
- GET /admin/api/chat_sidebar.json
Permission:write_chat_sidebar,read_chat_sidebar,manage_shop
- POST /admin/api/team_collab.json
- PUT /admin/api/team_collab/{id}.json
- GET /admin/api/team_collab.json
Permission:write_team_collab,read_team_collab,manage_staff
- POST /admin/api/knowledge_base.json
- PUT /admin/api/knowledge_base/{id}.json
- GET /admin/api/knowledge_base.json
Permission:write_knowledge_base,read_knowledge_base,manage_pages
- POST /admin/api/chat_triggers.json
- PUT /admin/api/chat_triggers/{id}.json
- GET /admin/api/chat_triggers.json
Permission:write_chat_triggers,read_chat_triggers,manage_shop