AppScoped
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AskDolphin: Live Chat & AI

by AppScoped · Category： Chat
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Streamline customer service with live chat, AI-powered support, smart QR codes, and team management. AskDolphin is your all-in-one customer service platform, offering live chat, AI-driven support, and team tools. Respond instantly via live chat, or let Dolphin AI handle common queries when you’re offline or busy. Easily sync product details to train the AI for accurate answers, and provide multilingual support for global customers. Connect physical products to digital support with smart QR codes for 24/7 after-sales service—all in one easy-to-use, flexible solution.

Core Functionality

  • Real-time Chat: Instantly respond to customers with live chat and powerful tools
  • Dolphin AI: Handle issues when you’re offline or busy + Multi-language support
  • Product Sync: Link products for accurate and automated AI-driven responses
  • QR Code: Connect physical products to digital support for 24/7 after-sales assistance
  • Team Management: Manage customer support with team roles and collaboration tools

Merchant-Friendly

  • Independent Station Merchants
  • DTC Brand Merchants
  • Multi-category E-commerce
  • Offline-Online Merchants

Basic Information

  • Developer：Ster Studio LTD
  • Address：AskDolphin, 91 Brick Lane, London, ENG, E1 6QL, GB
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2025-2-24
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

免费
  • Real-time Chat Widget
  • 50 Handled Conversations
  • Unlimited Product Sync and AI Learning
  • Basic Visitor Information
  • Customizable Chat Widget
  • Unlimited QR Code Generator
  • Full Chat History
  • Includes 3 Agent Seats

Basic

$19 / 或 $190/年（可节省 17%）
  • All features in Starter
  • 100 processed conversations (upgradable)
  • Visitor information (IP, device, location)
  • Visitor notes (for internal use)
  • Browse page history
  • Team management (roles)
  • Import and export customers
  • Includes 5 agent seats

Standard

$199 / 或 $1,990/年（可节省 17%）
  • All features in Basic
  • 1000 processed conversations (upgradable)
  • Real-time visitor list
  • White-label widget
  • Read and delivery receipts
  • Proactive chat trigger
  • Includes 10 agent seats

Premium

$319 / 或 $3,190/年（可节省 17%）
  • All features in Standard
  • 2000 processed conversations
  • Priority and premium support
  • Unlimited agent seats

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chat/messages.json
  • GET /admin/api/chat/conversations.json
  • PUT /admin/api/chat/conversations/{id}/status.json

Permission：write_chat,read_chat,manage_customers

  • POST /admin/api/ai/assistant/settings.json
  • PUT /admin/api/ai/assistant/language.json
  • GET /admin/api/ai/assistant/responses.json

Permission：write_ai,read_ai,manage_chat

  • POST /admin/api/ai/assistant/product_links.json
  • PUT /admin/api/ai/assistant/product_links/{id}.json
  • GET /admin/api/ai/assistant/product_links.json

Permission：write_products,read_products,manage_ai

  • POST /admin/api/products/{id}/qrcode.json
  • GET /admin/api/products/{id}/qrcode.json
  • PUT /admin/api/products/{id}/qrcode/settings.json

Permission：write_products,read_products,manage_support

  • POST /admin/api/team/members.json
  • PUT /admin/api/team/roles/{id}.json
  • GET /admin/api/team/roles.json

Permission：write_team,read_team,manage_staff

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