AppScoped
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AnswerAI Chatbot & Live Chat

by AppScoped · Category： Chat
Free Plan Built for Shopify
⭐ 4.9/5
19 comment
APP Home Author Home

App Introduction

Boost Sales with 24/7 Collaboration Between Your Support Team, AI Chatbot, Live Chat, and Helpdesk Answer AI’s AI Chat is an AI-powered chatbot (supporting 50 languages) that partners with your team to convert visitors into customers by answering questions that guide the buyer journey. Customers can inquire about products in your inventory; Answer AI provides them with product recommendations they can purchase immediately directly from the chat. It’s easy to set up to match your brand, launches seamlessly in minutes, and has a dedicated team ensuring your success.

Core Functionality

  • AI Chatbot: Automated and trainable chatbot integrated into your product catalog
  • AI-Powered Product Recommendations: Convert chat conversations into sales
  • Self-Service AI & Live Chat Support: Answer FAQs and post-purchase shipping updates
  • AI Agent: Speak in your brand voice to drastically reduce support tickets
  • Chatbot: Set working hours for live chat support agents to converse with customers

Merchant-Friendly

  • Small and Medium E-commerce Merchants
  • Brand Independent Stations
  • Cross-border E-commerce
  • High-margin E-commerce

Basic Information

  • Developer：Answer AI
  • Address：21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB
  • Price： Free / Free plan
  • Rating：4.9 / 5
  • Comment Count：19 comment
  • Release Date：2023-10-17
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Standard

$19
  • 50 conversations per month
  • Customizable assistant
  • Crawl multiple websites and web pages
  • Load your entire knowledge base
  • Unlimited FAQs
  • Assistant can answer product questions

Premium

$99
  • All Standard Features
  • 1,000 Monthly Conversations
  • Account Manager & Phone Support
  • Onboarding Support

Enterprise

$499
  • All Standard and Advanced Features
  • 10,000 Conversations per Month
  • Custom Integrations (Loyalty, CRM, etc.)

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chatbots.json
  • PUT /admin/api/chatbots/{id}.json
  • GET /admin/api/chatbots.json

Permission：write_chatbots,read_chatbots,manage_products

  • POST /admin/api/recommendations/chat.json
  • PUT /admin/api/recommendations/chat/{id}.json
  • GET /admin/api/recommendations/chat.json

Permission：write_recommendations,read_recommendations,manage_products

  • POST /admin/api/support/ai.json
  • PUT /admin/api/support/ai/{id}.json
  • GET /admin/api/support/ai.json

Permission：write_support,read_support,manage_tickets

  • POST /admin/api/agents/ai.json
  • PUT /admin/api/agents/ai/{id}.json
  • GET /admin/api/agents/ai.json

Permission：write_agents,read_agents,manage_tickets

  • POST /admin/api/chatbots/hours.json
  • PUT /admin/api/chatbots/hours/{id}.json
  • GET /admin/api/chatbots/hours.json

Permission：write_chatbots,read_chatbots,manage_agents

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