App Introduction
All-in-One Communication Tool: Unify All Business Messages in One Platform – WABA, Email, and Social Zimply simplifies business communication by centralizing messages from all channels into a single app, while integrating Shopify data such as order details and tracking information. You can take immediate action—like issuing refunds or canceling orders—without switching between tools, reducing errors and saving time. By unifying workflows, it enables you and your team to focus on growing your business while delivering a seamless customer experience. Faster response times translate to significant time savings.
Core Functionality
- Unified Inbox for All Channels: Emails, Chats, Social Media, etc., All in One Place
- Shopify Integration Actions: Trigger Critical Operations Like Refunds or Order Cancellations
- Automatic Order Context: Customer Conversations Combined with Shopify Order Data
Merchant-Friendly
- Social E-commerce Merchants
- Independent Station Merchants
- Multi-channel Retail Merchants
- Service-oriented E-commerce Merchants
Basic Information
- Developer：Zimply Comms GmbH
- Address：Berlin, DE
- Price： Free / Free plan
- Rating：0 / 5
- Comment Count：0 comment
- Release Date：2025-7-15
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Starter
- Unified Inbox
- Connect Social Channels (WABA, IG, FB)
- Integrate Email
- Shopify Integration Operations
- Context and Order Data
User Location & Comments
User Location
Comments
Shopify API Used
- GET /admin/api/inbox/conversations.json
- POST /admin/api/inbox/conversations/{id}/messages.json
- GET /admin/api/inbox/channels.json
Permission：read_inbox,write_inbox,read_channels
- POST /admin/api/orders/{id}/refund.json
- POST /admin/api/orders/{id}/cancel.json
- PUT /admin/api/orders/{id}/fulfillment.json
Permission：write_orders,manage_fulfillments,read_orders
- GET /admin/api/inbox/conversations/{id}/order_context.json
- GET /admin/api/orders/{id}/customers.json
- POST /admin/api/inbox/conversations/{id}/attach_order.json
Permission：read_orders,read_customers,read_inbox
