App Introduction
AI-Powered Automation for Ecommerce Support: Faster Responses, Consistent Quality, Happier Customers Yuma provides AI agents to handle your customer support tickets—integrating directly with your existing helpdesk by understanding intent, retrieving order details, updating shipping information, processing refunds, and more. Our AI agents respond in natural language, escalate to human agents when needed, and learn from past conversations. We connect directly to your Shopify store, helpdesk, and other tools to perform the same tasks as your regular support agents.
Core Functionality
- No core function information available at the moment
Merchant-Friendly
- International E-commerce Merchants
- High-ticket Volume Stores
- Multi-channel Operators
- Branded Independent Stations
Basic Information
- Developer:Yuma AI
- Address:245 Main Street, 2nd floor, Cambridge, MA, 02142, US
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2025-5-7
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
企业版
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/tickets/automation.json
- PUT /admin/api/tickets/automation/{id}.json
- GET /admin/api/tickets/automation.json
Permission:write_tickets,read_tickets,manage_automations
- POST /admin/api/helpdesk/integration.json
- PUT /admin/api/helpdesk/integration/{id}.json
- GET /admin/api/helpdesk/integration.json
Permission:write_integrations,read_integrations,manage_apps
- POST /admin/api/support/language.json
- PUT /admin/api/support/language/{lang}.json
- GET /admin/api/support/language.json
Permission:write_support,read_support,manage_translations
- POST /admin/api/brand/behavior.json
- PUT /admin/api/brand/behavior/{id}.json
- GET /admin/api/brand/behavior.json
Permission:write_brand,read_brand,manage_settings
- POST /admin/api/chat/widget.json
- PUT /admin/api/chat/widget/{id}.json
- GET /admin/api/chat/widget.json
Permission:write_chat,read_chat,manage_channels