App Introduction
Simplify Your Customer Support with AI-Powered Multi-Channel Messaging Streamline your e-commerce support with AI that goes beyond chat. Unanimity AI automatically handles returns, refunds, tracking numbers, and customer inquiries across multiple channels. Our AI can even contact carriers directly to resolve order issues. Setup is seamless: connect your account, configure your brand prompts, and let the AI do the work. You can also build custom tools to meet your specific needs.
Core Functionality
- Automate returns, refunds, and shipping labels
- Respond to emails, Messenger, WhatsApp, Instagram, and contact forms in one place
- Customize your chatbot's tone and brand prompts
- Extract AI-powered knowledge from PDFs and URLs
Merchant-Friendly
- Independent Station Merchants
- Cross-border E-commerce Sellers
- Brand-owned E-commerce
- Multi-channel Retailers
Basic Information
- Developer:UnanimityAI
- Address:3 passage du docteur Calmette, Cagnes sur mer, 06800, FR
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2024-7-24
- Supported languages:English、French、Spanish、Simplified Chinese
- Compatible products:Shopify
Application Screenshot
Price Plan
Basic
$490 / 或 $4,900/年(可节省 17%)
- 200 Tickets per Month
- 3 AI Support Agents
- Omnichannel Chat, Ticket, and Email
- AI-Powered Carrier Claim Handling
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/refunds.json
- POST /admin/api/orders/{order_id}/fulfillments.json
- GET /admin/api/orders/{order_id}/fulfillments.json
Permission:write_orders,read_orders,manage_fulfillments
- POST /admin/api/messages.json
- GET /admin/api/messages.json
- PUT /admin/api/messages/{message_id}.json
Permission:read_messages,write_messages,manage_channels
- POST /admin/api/chatbots/{bot_id}/settings.json
- PUT /admin/api/chatbots/{bot_id}/settings.json
- GET /admin/api/chatbots/{bot_id}/settings.json
Permission:write_chatbots,read_chatbots,manage_channels
- POST /admin/api/knowledge_base/extract.json
- GET /admin/api/knowledge_base/extract/{id}.json
- PUT /admin/api/knowledge_base/extract/{id}.json
Permission:write_knowledge_base,read_knowledge_base,manage_ai