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Unanimity

by AppScoped · Category: Analysis
Free Plan Built for Shopify
⭐ 0/5
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App Introduction

Simplify Your Customer Support with AI-Powered Multi-Channel Messaging Streamline your e-commerce support with AI that goes beyond chat. Unanimity AI automatically handles returns, refunds, tracking numbers, and customer inquiries across multiple channels. Our AI can even contact carriers directly to resolve order issues. Setup is seamless: connect your account, configure your brand prompts, and let the AI do the work. You can also build custom tools to meet your specific needs.

Core Functionality

  • Automate returns, refunds, and shipping labels
  • Respond to emails, Messenger, WhatsApp, Instagram, and contact forms in one place
  • Customize your chatbot's tone and brand prompts
  • Extract AI-powered knowledge from PDFs and URLs

Merchant-Friendly

  • Independent Station Merchants
  • Cross-border E-commerce Sellers
  • Brand-owned E-commerce
  • Multi-channel Retailers

Basic Information

  • Developer:UnanimityAI
  • Address:3 passage du docteur Calmette, Cagnes sur mer, 06800, FR
  • Price: Free / Free plan
  • Rating:0 / 5
  • Comment Count:0 comment
  • Release Date:2024-7-24
  • Supported languages:English、French、Spanish、Simplified Chinese
  • Compatible products:Shopify

Application Screenshot

Price Plan

Basic

$490 / 或 $4,900/年(可节省 17%)
  • 200 Tickets per Month
  • 3 AI Support Agents
  • Omnichannel Chat, Ticket, and Email
  • AI-Powered Carrier Claim Handling

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/orders/{order_id}/refunds.json
  • POST /admin/api/orders/{order_id}/fulfillments.json
  • GET /admin/api/orders/{order_id}/fulfillments.json

Permission:write_orders,read_orders,manage_fulfillments

  • POST /admin/api/messages.json
  • GET /admin/api/messages.json
  • PUT /admin/api/messages/{message_id}.json

Permission:read_messages,write_messages,manage_channels

  • POST /admin/api/chatbots/{bot_id}/settings.json
  • PUT /admin/api/chatbots/{bot_id}/settings.json
  • GET /admin/api/chatbots/{bot_id}/settings.json

Permission:write_chatbots,read_chatbots,manage_channels

  • POST /admin/api/knowledge_base/extract.json
  • GET /admin/api/knowledge_base/extract/{id}.json
  • PUT /admin/api/knowledge_base/extract/{id}.json

Permission:write_knowledge_base,read_knowledge_base,manage_ai

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