App Introduction
Capture customer feedback after purchase to boost satisfaction and drive repeat sales What do customers think of your store? Will they shop with you again? Will they recommend you to friends? Sometimes, you just need to ask them directly. Gather honest, private feedback to stay in tune with customer satisfaction levels. Turn their insights into actionable improvements to drive repeat purchases and build long-lasting customer relationships.
Core Functionality
- Quick & Easy Setup - Simply add the survey block to your page
- Thank You Page Integration - Non-intrusive display on the order confirmation page
- Full Customization - Personalize questions, messages, and rating styles
- Order Context - Link each response to relevant order details
- CSAT Analysis - Track satisfaction scores and response trends
Merchant-Friendly
- Independent Station Merchants
- DTC Brand E-commerce
- Small & Medium E-commerce Sellers
- Membership-based E-commerce
Basic Information
- Developer：FENWIK
- Address：1111B S Governors Ave STE 20447, Dover, DE, 19904, US
- Price： Free / Free plan
- Rating：0 / 5
- Comment Count：0 comment
- Release Date：2025-9-25
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
免费
- Up to 100 responses per month
- Multiple question types
- Custom text and messages
- CSAT tracking
- Order links and context
- Dashboard
Standard
$10
- Up to 200 responses per month
- Multiple question types
- Custom text and messages
- CSAT tracking
- Order links and context
- Dashboard
Plus
$25
- Up to 500 responses per month
- Multiple question types
- Customizable text and messages
- CSAT tracking
- Order links and context
- Dashboard
Pro
$200
- Monthly Unlimited Responses
- Multiple Issue Types
- Custom Texts and Messages
- CSAT Tracking
- Order Links and Context
- Dashboard
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/pages/{page_id}/metafields.json
- PUT /admin/api/pages/{page_id}/metafields/{metafield_id}.json
- GET /admin/api/pages/{page_id}/metafields.json
Permission：write_pages,read_pages,manage_metafields
- POST /admin/api/orders/{order_id}/metafields.json
- PUT /admin/api/orders/{order_id}/metafields/{metafield_id}.json
- GET /admin/api/orders/{order_id}/metafields.json
Permission：write_orders,read_orders,manage_metafields
- POST /admin/api/metafields.json
- PUT /admin/api/metafields/{metafield_id}.json
- GET /admin/api/metafields.json
Permission：manage_metafields,write_themes,read_themes
- POST /admin/api/survey_responses.json
- PUT /admin/api/survey_responses/{response_id}.json
- GET /admin/api/survey_responses.json
Permission：write_survey_responses,read_survey_responses,read_orders
- GET /admin/api/survey_responses.json?type=csat
- GET /admin/api/reports/custom.json?type=csat_trend
- GET /admin/api/metafields.json?namespace=csat_analysis
Permission：read_survey_responses,read_reports,manage_metafields
