App Introduction
Reduce support inquiries and build customer confidence with clear, well-organized FAQs. Rootways FAQ helps Shopify merchants create, organize, and display frequently asked questions on product pages and dedicated FAQ pages. With dual display options, category grouping, bulk import/export, and layout customization, it reduces repetitive support queries while boosting customer confidence, streamlining store management, and enhancing the shopping experience.
Core Functionality
- Group similar questions by category to help users find answers easily.
- Display on product pages, dedicated pages, or anywhere customers need support.
- Show a single FAQ in multiple locations via the dual-display feature.
- Bulk import and export FAQs via CSV for quick management.
- Customize layout, colors, and fonts to match your store’s brand.
Merchant-Friendly
- Independent Station Merchants
- Multi-category E-commerce
- Cross-border E-commerce Merchants
- Brand-owned E-commerce
Basic Information
- Developer：Rootways Inc
- Address：211 - 2970 Drew Rd, Mississauga, ON, L4T 0A6, CA
- Price： Free / Free plan
- Rating：0 / 5
- Comment Count：0 comment
- Release Date：2025-10-16
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
免费
- Create up to 5 frequently asked questions
- Display frequently asked questions on the FAQ page and product pages
- Layout customization
- User support
Premium
$4.99 / 或 $54.89/年（可节省 8%）
- Create up to 300 FAQs
- Display FAQs on FAQ page and product page
- Import/export FAQs (CSV)
- Layout customization
- Priority user support
Ultimate
$14.99 / 或 $164.88/年（可节省 8%）
- Create up to 1000 FAQs
- Display FAQs on FAQ page and product page
- Import/export FAQs (CSV)
- Layout customization
- Priority user support
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/faq_categories.json
- PUT /admin/api/faq_categories/{id}.json
- GET /admin/api/faq_categories.json
Permission：write_faq,read_faq,manage_shop
- POST /admin/api/faq_locations.json
- PUT /admin/api/faq_locations/{id}.json
- GET /admin/api/faq_locations.json
Permission：write_faq,read_faq,manage_themes
- POST /admin/api/faqs/bulk_import.json
- GET /admin/api/faqs/bulk_export.csv
- PUT /admin/api/faqs/bulk_update.json
Permission：write_faq,read_faq,manage_files
- POST /admin/api/faq_themes.json
- PUT /admin/api/faq_themes/{id}.json
- GET /admin/api/faq_themes.json
Permission：write_faq,read_faq,manage_themes