App Introduction
Automate Cash on Delivery (COD) order confirmation, fulfillment, and feedback calls to reduce returns and manual work! Tired of manually calling customers to confirm COD orders? Robo Call Pakistan automates your store’s customer communication by sending real-time voice calls for order confirmation, fulfillment notifications, and post-delivery feedback. Boost conversion rates, reduce COD order cancellations, and enhance the customer experience—all fully automated!
Core Functionality
- Instant order confirmation — AI-powered automated phone calls to confirm cash-on-delivery (COD) orders.
- Order status notifications via voice calls for fulfillment and cancellation updates.
- Customize call scripts using store name, order details, and dynamic text.
- Send calls manually or in bulk to multiple customers.
- Target customers by city, COD amount, or custom criteria.
Merchant-Friendly
- COD Merchants
- Retail E-commerce Stores
- Small-Medium Independent Stores
- High-Value E-commerce
- Multi-Region Sellers
Basic Information
- Developer：Punjani Inc.
- Address：R-8/9, Block 13D/3, Gulshan-e-Iqbal, Karachi, Karachi, 75300, PK
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：8 comment
- Release Date：2025-4-7
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Basic
- Up to 500 orders
- Order confirmation call (2 IVR options)
- 1 free redial (5 minutes)
- Call hours: 10 AM to 8 PM
- Real - time call status tracking
- Basic call records
- Bulk call scheduling
Advance
- Up to 2000 orders
- Order confirmation call (3 IVR options)
- 2 free redials (5 minutes and 10 minutes)
- 24/7 call availability
- COD order amount, city, and tag filtering
- Bulk call scheduling
- Priority support
Premium
- Unlimited Orders
- Individual Billing for Usage Packages via RCP
- Confirmation, Shipment, and Feedback Calls
- 3 Free Redials (5 Minutes, 10 Minutes, and 30 Minutes)
- Customizable Call Delay and Duration
- Only Validate Cash on Delivery and Draft Orders
- Automatic Cancellation of Unvalidated Orders
- Custom Multilingual Voice Selection
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/phone_confirm.json
- GET /admin/api/orders/phone_confirm/status.json
- PUT /admin/api/orders/{order_id}/phone_confirm.json
Permission：write_orders,read_orders,manage_communications
- POST /admin/api/orders/{order_id}/status_notify.json
- GET /admin/api/orders/status_notify/history.json
- PUT /admin/api/orders/status_notify/{notify_id}.json
Permission：write_orders,read_orders,manage_communications
- POST /admin/api/phone_scripts.json
- PUT /admin/api/phone_scripts/{script_id}.json
- GET /admin/api/phone_scripts.json
Permission：write_communications,read_communications,manage_settings
- POST /admin/api/phone_calls/batch.json
- POST /admin/api/phone_calls/{call_id}/send.json
- GET /admin/api/phone_calls/pending.json
Permission：write_communications,read_orders,manage_customers
- GET /admin/api/customers/filter.json?city={city}
- GET /admin/api/customers/filter.json?cod_amount={amount}
- GET /admin/api/customers/filter.json?custom={rule}
Permission：read_customers,read_orders,manage_customers
