AppScoped
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OT: WhatsApp Chat & FAQ

by AppScoped · Category： Chat
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Help your customers contact you instantly via WhatsApp and resolve their common questions through FAQs. With this app, you can enable customers to reach out to you immediately on WhatsApp. Additionally, you can customize your helpdesk widget to create a look and feel that harmonizes with your theme, enhancing their online experience and boosting conversion rates. Its ability to include an unlimited FAQ database lets you create multiple FAQs to address common customer queries, improving efficiency and customer satisfaction.

Core Functionality

  • Redirect customers to WhatsApp immediately for quick support
  • Forward customers' chat widget messages to WhatsApp conversations
  • Customize messages for working hours and holidays
  • Tailor the storefront appearance of the chat widget
  • Set up multiple FAQs to address common questions

Merchant-Friendly

  • Small & Medium E-commerce Merchants
  • Independent Station Merchants
  • Social E-commerce Sellers
  • Cross-border E-commerce Merchants

Basic Information

  • Developer：Omni Themes
  • Address：Ha Noi, VN
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2024-5-6
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

Free Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/customers/{customer_id}/redirects.json
  • PUT /admin/api/customers/{customer_id}/redirects/{id}.json
  • GET /admin/api/customers/{customer_id}/redirects.json

Permission：write_customers,read_customers,manage_channels

  • POST /admin/api/chat/messages/forward.json
  • PUT /admin/api/chat/messages/forward/{id}.json
  • GET /admin/api/chat/messages/forward.json

Permission：write_chat,read_chat,manage_channels

  • POST /admin/api/chat/working_hours.json
  • PUT /admin/api/chat/working_hours/{id}.json
  • GET /admin/api/chat/working_hours.json

Permission：write_chat,read_chat,manage_settings

  • POST /admin/api/chat/widget/themes.json
  • PUT /admin/api/chat/widget/themes/{id}.json
  • GET /admin/api/chat/widget/themes.json

Permission：write_themes,read_themes,manage_online_store

  • POST /admin/api/chat/faqs.json
  • PUT /admin/api/chat/faqs/{id}.json
  • GET /admin/api/chat/faqs.json

Permission：write_chat,read_chat,manage_help_center

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