AppScoped
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OneHash Chat

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

A comprehensive omnichannel support solution that includes order management, tracking, and status updates. OneHash Chat offers an easy-to-use customer support solution with omnichannel capabilities, marketing campaigns, a help center, and automation. Connect email, SMS, WhatsApp, Instagram, and other channels to manage customer conversations from a single platform. Integrate the chat widget with Shopify’s native features to simplify the process of providing updates and tracking information.

Core Functionality

  • Order management operations - Easily refund, return, fulfill, and cancel orders.
  • Update order status for customers via omnichannel conversations.
  • Provide customers with order tracking and status checks using the chat widget.
  • Recommend products and discounts directly from the chat.
  • Perform shipping tracking through the chat widget.

Merchant-Friendly

  • Independent Station Merchants
  • Multi-category E-commerce
  • Cross-border E-commerce Merchants
  • Social E-commerce Sellers

Basic Information

  • Developer：OneHash
  • Address：903 NRK Business Park Vijay Nagar Square, A B Road, Indore, MP, 452010, IN
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2025-8-20
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

免费
  • 2 Agents
  • 3 Inboxes
  • 90-Day Chat History

Plus

$27
  • Unlimited Inbox
  • Unlimited Proxies
  • Unlimited Chat History

Pro

$270
  • Unlimited Inbox
  • Unlimited Proxies
  • Unlimited Chat History

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/orders/{order_id}/refunds.json
  • POST /admin/api/orders/{order_id}/fulfillments.json
  • POST /admin/api/orders/{order_id}/cancel.json

Permission：write_orders,read_orders,manage_fulfillments

  • POST /admin/api/conversations.json
  • PUT /admin/api/conversations/{conversation_id}.json
  • GET /admin/api/orders/{order_id}.json

Permission：write_customers,read_orders,manage_conversations

  • GET /admin/api/orders/{order_id}/tracking.json
  • POST /admin/api/chat/messages.json
  • GET /admin/api/orders.json?status=any

Permission：read_orders,manage_chat,read_tracking

  • GET /admin/api/products.json
  • POST /admin/api/chat/messages.json
  • GET /admin/api/discounts.json

Permission：read_products,read_discounts,manage_chat

  • GET /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/tracking_info.json
  • POST /admin/api/chat/messages.json
  • GET /admin/api/fulfillments.json

Permission：read_fulfillments,manage_chat,read_orders

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