App Introduction
Revolutionize Support with Kustomer’s AI-Powered CRM. Gain Deep Insights to Deliver Exceptional Customer Experiences. Kustomer’s AI CRM transforms how merchants engage with customers. Ideal for e-commerce and retail, it provides a comprehensive view of customer data and streamlines cross-channel support. The app enhances customer understanding to enable personalized experiences, simplifies the management of customer inquiries, orders, and feedback for more efficient operations, and is perfect for merchants looking to elevate customer service quality and response speed. Kustomer is a customer-centric support solution.
Core Functionality
- Comprehensive view of customer orders via Shopify data integration
- Refund/cancel orders directly from the Kustomer timeline
- Efficiently access and search order data in Kustomer
- Dynamically customize messages using shortcuts
- Automate updates with chatbot templates
Merchant-Friendly
- Independent Station Merchants
- Cross-border E-commerce
- Customer Service-driven Stores
- Multi-channel Retail Merchants
Basic Information
- Developer：Kustomer
- Address：Short Hills, NJ, US
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：24 comment
- Release Date：2020-4-29
- Supported languages：English、French、German、Italian、Portuguese (Brazil)、Portuguese (Portugal)、Spanish、Traditional Chinese、Simplified Chinese、Japanese
- Compatible products：Shopify
Application Screenshot
Price Plan
每月$89起
User Location & Comments
User Location
Comments
Shopify API Used
- GET /admin/api/orders.json
- GET /admin/api/orders/{order_id}.json
- GET /admin/api/customers/{customer_id}/orders.json
Permission：read_orders,read_customers,read_shopify_payments_payouts
- POST /admin/api/orders/{order_id}/refunds.json
- PUT /admin/api/orders/{order_id}.json
- DELETE /admin/api/orders/{order_id}.json
Permission：write_orders,manage_refunds,read_orders
- GET /admin/api/orders.json?status=any
- GET /admin/api/orders.json?query={keyword}
- GET /admin/api/orders/count.json
Permission：read_orders,read_shop,read_customers
- POST /admin/api/messaging/quick_messages.json
- PUT /admin/api/messaging/quick_messages/{id}.json
- GET /admin/api/messaging/quick_messages.json
Permission：write_quick_messages,read_quick_messages,manage_channels
- POST /admin/api/chatbots/templates.json
- PUT /admin/api/chatbots/templates/{id}.json
- GET /admin/api/chatbots/templates.json
Permission：write_chatbots,read_chatbots,manage_channels
