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Kommo: AI‑powered WhatsApp CRM

by AppScoped · Category： Chat
Free Plan Built for Shopify
⭐ 2.8/5
6 comment
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App Introduction

Build customer relationships and grow your business on the AI-powered WhatsApp CRM Kommo is a messaging-based CRM equipped with powerful AI agents, designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo’s AI agents handle customer inquiries, manage inventory, deliver personalized recommendations, and provide 24/7 support — automating sales and service effortlessly.

Core Functionality

  • Leverage Kommo’s sales pipeline to effectively nurture and manage your Shopify orders.
  • Comprehensively record customer information in lead profiles: contacts, tasks, notes, chats, and calls.
  • Automate sales and communication using tools like Salesbot and AI agents.
  • Add a website chat button to your Shopify store.
  • Activate AI agents to handle inquiries about shipping, products, payments, and policies.

Merchant-Friendly

  • Foreign Trade Independent Station Merchants
  • DTC Brand E-commerce
  • Small/Medium Cross-border E-commerce
  • Online Retail Merchants

Basic Information

  • Developer：Kommo
  • Address：2104 Executive Park Dr, Opelika, AL, 36801, US
  • Price： Free / Free plan
  • Rating：2.8 / 5
  • Comment Count：6 comment
  • Release Date：2023-9-15
  • Supported languages：English、Spanish、Portuguese (Brazil)
  • Compatible products：Shopify

Application Screenshot

Price Plan

Shopify Plan

$300
  • Lead and Contact Management
  • Customizable Sales Stages and Pipeline
  • Connect WhatsApp and Other Messaging Apps

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/orders/{order_id}/pipeline.json
  • PUT /admin/api/orders/{order_id}/pipeline/{stage}.json
  • GET /admin/api/orders/pipeline.json

Permission：write_orders,read_orders,manage_fulfillment

  • POST /admin/api/customers/{id}/profile.json
  • PUT /admin/api/customers/{id}/profile/notes.json
  • GET /admin/api/customers/{id}/profile.json

Permission：write_customers,read_customers,manage_accounts

  • POST /admin/api/salesbot/integration.json
  • PUT /admin/api/salesbot/trigger.json
  • GET /admin/api/salesbot/status.json

Permission：write_communication,read_communication,manage_automation

  • POST /admin/api/chat_button.json
  • PUT /admin/api/chat_button/{id}.json
  • GET /admin/api/chat_button.json

Permission：write_themes,read_themes,manage_channels

  • POST /admin/api/ai_agent/activation.json
  • PUT /admin/api/ai_agent/topic.json
  • GET /admin/api/ai_agent/status.json

Permission：write_ai,read_ai,manage_support

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