App Introduction
Reduce Support Tickets with Customizable FAQ Pages and Product-Specific FAQs Address all customer queries with instant answers by designing a robust FAQ page. Showcase detailed product FAQs and streamline your help center to boost engagement. Our intelligent Q&A system ensures customers easily find relevant questions and answers. Reduce support tickets and build trust by integrating FAQ pages, product FAQs, and a seamless Q&A experience as core components of your store. Simplify customer inquiries today with a well-structured help center.
Core Functionality
- Create a smart FAQ page to resolve customer inquiries instantly
- Display product FAQs on every product page to enhance clarity
- Resolve customer queries via a Q&A-based FAQ page, product FAQs, and help center
- Searchable FAQ page to answer common customer questions
- Easily edit and manage product FAQs and Q&As
Merchant-Friendly
- Independent Station Merchants
- Online Retail Merchants
- E-commerce Brand Merchants
- Cross-border E-commerce Merchants
- Multi-category E-commerce Merchants
Basic Information
- Developer：QeApps
- Address：9th Floor, Solitaire Connect, Near Gallops Motors, SG Highway,, Ahmedabad, GJ, 380015, IN
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：1 comment
- Release Date：2019-5-13
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
月度计划
- Smart FAQ page for customer inquiries
- Product FAQ on each product page
- Centralized help center support
- Quick Q&A for instant answers
- Organized questions and answers
- Reduce inquiries via FAQ page
- Editable product FAQ system
- Enhance trust through Q&A help center
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/faq_pages.json
- PUT /admin/api/faq_pages/{id}.json
- GET /admin/api/faq_pages.json
Permission：write_faq,read_faq,manage_pages
- POST /admin/api/products/{product_id}/faq.json
- PUT /admin/api/products/{product_id}/faq/{id}.json
- GET /admin/api/products/{product_id}/faq.json
Permission：write_products,read_products,manage_faq
- POST /admin/api/faq_aggregates.json
- PUT /admin/api/faq_aggregates/{id}.json
- GET /admin/api/faq_aggregates.json
Permission：write_faq,read_faq,manage_help_center
- POST /admin/api/faq_search_settings.json
- PUT /admin/api/faq_search_settings/{id}.json
- GET /admin/api/faq_search.json
Permission：write_faq,read_faq,manage_search
- PUT /admin/api/faq_questions/{id}.json
- DELETE /admin/api/faq_questions/{id}.json
- GET /admin/api/faq_questions.json
Permission：write_faq,read_faq,manage_content
