AppScoped
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ExOrders ‑ Return & Exchange

by AppScoped · Category: Returns & Exchanges
Free Plan Built for Shopify
⭐ 3/5
2 comment

App Introduction

Automatically manage refund/exchange requests and send email notifications to update progress. ExOrders - Return & Exchange automates and customizes your return and exchange workflows. It builds customer trust by allowing shoppers to return or exchange an entire order or select items from it. Customers simply sign in using their order number and email or phone number. Once a request is submitted, you can approve or reject it. Every time you update the request status, a customized email notification is sent to your customer to keep them informed.

Core Functionality

  • Offer full refunds or exchanges for entire orders or partial orders
  • Send custom messages to your customers to discuss requests in detail
  • Manage an unlimited list of reasons in your own language for better clarity
  • Choose to activate or deactivate exchange, return, and screenshot options
  • Approve or reject return/exchange requests submitted by customers

Merchant-Friendly

  • Independent E-commerce Merchants
  • High Return/Exchange Merchants
  • Multilingual Cross-border Merchants
  • Merchants Needing Detailed After-sales

Basic Information

  • Developer:LogicEverest
  • Address:Fazal Kareem Center, 2nd Floor, BC tower Road, Faisalabad, 38000, PK
  • Price: Free / Free plan
  • Rating:3 / 5
  • Comment Count:2 comment
  • Release Date:2021-9-20
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Free

Free Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/orders/{order_id}/refunds.json
  • PUT /admin/api/orders/{order_id}/refunds/{refund_id}.json
  • POST /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/exchange.json

Permission:write_orders,read_orders,manage_refunds

  • POST /admin/api/customers/{customer_id}/messages.json
  • PUT /admin/api/customers/{customer_id}/messages/{message_id}.json
  • GET /admin/api/customers/{customer_id}/messages.json

Permission:write_customers,read_customers,manage_messages

  • POST /admin/api/return_reasons.json
  • PUT /admin/api/return_reasons/{reason_id}.json
  • GET /admin/api/return_reasons.json

Permission:write_returns,read_returns,manage_settings

  • PUT /admin/api/shop/settings/return_policy.json
  • POST /admin/api/return_settings.json
  • GET /admin/api/shop/settings/return_policy.json

Permission:write_shop_settings,read_shop_settings,manage_returns

  • PUT /admin/api/return_requests/{request_id}/approve.json
  • PUT /admin/api/return_requests/{request_id}/reject.json
  • GET /admin/api/return_requests.json

Permission:write_returns,read_returns,manage_orders

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