AppScoped
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Convi ‑ Live chat & AI Chatbot

by AppScoped · Category： Chat
Free Plan Built for Shopify
⭐ 5/5
5 comment
APP Home Author Home

App Introduction

Boost Conversions and Automate Customer Conversations with the Convi AI Chatbot Convi is your AI-powered smart chat assistant, built exclusively for Shopify merchants. It enables 24/7 customer engagement through automated conversations, answering product questions, recommending items, and tracking orders in real time. Combining an AI chatbot, automated chat flows, and live chat functionality, Convi significantly reduces support tickets, boosts conversion rates, and enhances the customer experience. With one-click installation, turn every chat into a sales opportunity.

Core Functionality

  • Smart Product Recommendations – Suggest the most relevant items based on customer needs
  • Real-Time Order Tracking – Check logistics status anytime via the chat window
  • One-Click Shopify Integration – Seamless connection for quick setup
  • AI Chatbot – 24/7 automated responses to common customer queries
  • 24/7 Online Support – Uninterrupted customer service assistance

Merchant-Friendly

  • Independent Station Merchants
  • Cross-border E-commerce Sellers
  • Small and Medium-sized E-commerce Enterprises
  • Multi-channel Retail Merchants

Basic Information

  • Developer：Convi
  • Address：Richmond, BC, CA
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：5 comment
  • Release Date：2025-6-26
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • 100 AI agent replies per month
  • Unlimited product catalogue
  • Answer based on product & store data
  • Native Shopify integration
  • Multilingual responses

Starter

$19
  • 1,00 AI agent replies per month
  • Handover conversation to human
  • Custom Instructions & Prompts
  • Custom FAQs

Growth

$99
  • 10,000 AI agent replies per month
  • WhatsApp Integration (coming soon)
  • 30-min setup meeting

Scale

$499
  • 100,00 AI agent replies per month
  • Private API Key
  • Dedicated success manager & SLA

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/recommendations.json
  • PUT /admin/api/recommendations/{id}.json
  • GET /admin/api/recommendations.json

Permission：write_recommendations,read_recommendations,manage_products

  • POST /admin/api/orders/{order_id}/tracking.json
  • PUT /admin/api/orders/{order_id}/tracking.json
  • GET /admin/api/orders/{order_id}/tracking.json

Permission：read_orders,write_orders,manage_shipping

  • POST /admin/api/apps.json
  • GET /admin/api/apps.json
  • GET /admin/api/shop.json

Permission：manage_apps,read_shop,write_apps

  • POST /admin/api/chatbots.json
  • PUT /admin/api/chatbots/{id}.json
  • GET /admin/api/chatbots.json

Permission：write_chatbots,read_chatbots,manage_customer_support

  • POST /admin/api/support_tickets.json
  • PUT /admin/api/support_tickets/{id}.json
  • GET /admin/api/support_tickets.json

Permission：write_support_tickets,read_support_tickets,manage_customer_service

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