AppScoped
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ChatIn: AI Chatbot Support

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

AI Sales Support Chatbot: 24/7 Q&A to Boost Sales, Automate Support & Reduce Tickets ChatIn offers a 24/7 AI sales and support agent chatbot for storefronts, answering product, shipping, and order questions in real time. Leveraging your catalog, FAQs, policies, and uploaded PDFs, it generates context-aware responses, cuts down on repetitive tickets, and escalates to human agents when needed. Omnichannel support lets you manage messages from Facebook, Instagram, and WhatsApp Business in one place. The widget is fully customizable to your brand, with analytics tracking CSAT and bot performance.

Core Functionality

  • 24/7 chatbot answers product, shipping, and order questions for your store
  • Handle messages from Facebook, Instagram, and WhatsApp Business
  • Escalate complex chats to human agents when needed
  • Use your FAQs, policies, and PDFs for accurate responses
  • Track CSAT, bot performance, trends, and conversions

Merchant-Friendly

  • Independent Station Merchants
  • Social E-commerce Merchants
  • High-value E-commerce
  • Cross-border E-commerce

Basic Information

  • Developer：ChatIn
  • Address：Sacramento, CA, US
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2025-4-11
  • Supported languages：English、Spanish、French、German、Japanese、Turkish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • Up to 25 tickets per month
  • Basic AI model
  • Email-only upgrade
  • Knowledge base (10 documents)
  • Widget and avatar customization
  • Sales and support assistant
  • Multilingual AI support
  • 24/7 availability

Starter

$49 / 或 $490/年（可节省 17%）
  • Up to 150 tickets per month
  • Advanced AI models
  • Remove 'Powered by' badge
  • Knowledge base (25 documents)
  • Slack & Discord upgrades
  • Supported onboarding
  • Sales & support assistant
  • Multilingual AI support

Growth

$149 / 或 $1,490/年（可节省 17%）
  • Up to 500 tickets per month
  • Advanced AI Model
  • Omnichannel Support
  • Knowledge Base (100 Documents)
  • Advanced Analytics & Export
  • Slack & Discord Upgrade
  • Priority Support & Onboarding
  • Multilingual AI Support

Pro

$299 / 或 $2,990/年（可节省 17%）
  • Up to 1,200 tickets per month
  • Advanced AI Models
  • Omnichannel Support
  • Knowledge Base (250 Documents)
  • Slack & Discord Upgrades
  • Dedicated Support Manager
  • Advanced Automation & Workflows
  • Multilingual AI Support

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chatbot/settings.json
  • PUT /admin/api/chatbot/settings/{id}.json
  • GET /admin/api/chatbot/settings.json

Permission：write_chatbot,read_chatbot,manage_online_store

  • POST /admin/api/messaging/channel.json
  • PUT /admin/api/messaging/channel/{id}.json
  • GET /admin/api/messaging/channel.json

Permission：write_messaging,read_messaging,manage_social

  • POST /admin/api/chat/escalation.json
  • PUT /admin/api/chat/escalation/{id}.json
  • GET /admin/api/chat/escalation.json

Permission：write_chat,read_chat,manage_support

  • POST /admin/api/chatbot/knowledge.json
  • PUT /admin/api/chatbot/knowledge/{id}.json
  • GET /admin/api/chatbot/knowledge.json

Permission：write_chatbot,read_chatbot,manage_pages

  • GET /admin/api/chatbot/analytics.json
  • GET /admin/api/chatbot/csat.json
  • GET /admin/api/chatbot/conversion.json

Permission：read_chatbot,read_analytics,read_reports

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