App Introduction
An intelligent AI chatbot built specifically for e-commerce, integrating real-time order tracking, automated FAQ responses, product recommendations, and 24/7 customer support—all in one solution to significantly boost conversion rates, enhance customer satisfaction, and reduce operational costs. Channelwill AI Chatbot is a tailored intelligent customer service solution for e-commerce platform merchants. Leveraging advanced artificial intelligence technology, it provides 24/7 uninterrupted professional customer service for your online store. Key features include: - Real-time order tracking: Customers simply enter their order number to access the latest logistics information; - Smart automated FAQ response system: Accurately answers customer inquiries based on your product and policy database; - AI product recommendation engine: Proactively suggests relevant products based on customers’ browsing history and preferences, effectively increasing average order value (AOV) and repeat purchase rate. It supports deep brand customization—including chat window colors, welcome messages, avatars, and other elements—to seamlessly align with your brand identity. With one-click deployment and zero technical barriers, you can add a professional AI customer service to your e-commerce store in just 5 minutes. It significantly reduces labor costs, enhances user experience, and drives business growth.
Core Functionality
- Visual setup interface with drag-and-drop functionality – complete personalized configurations in 5 minutes, supports PC and mobile responsiveness, maintains brand consistency
- Customers enter their order number to access detailed logistics info including shipping time, transit status, estimated delivery time, and more – 24/7 smart service
- AI-powered sales assistant: Proactively recommends relevant products based on customer browsing behavior and purchase preferences, significantly boosting average order value (AOV) and repeat purchase rate
- Machine learning algorithm analyzes user interests to deliver precise recommendations for related products and accessories, guiding customers to make additional purchases and increase sales revenue
- No-code deep brand customization: Customize visual elements like chat window colors, welcome messages, avatars, and more to perfectly match your store’s style
Merchant-Friendly
- Independent Station Merchants
- Small & Medium E-commerce Sellers
- Brand E-commerce Stores
- Cross-Border E-commerce Merchants
- Multi-category E-commerce
Basic Information
- Developer：Channelwill
- Address：8 The Green SteA, Dover, Kent, DE, 19901, Kent, DE, 19901, US
- Price： Free / Free plan
- Rating：4 / 5
- Comment Count：1 comment
- Release Date：2025-4-11
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/shop.json
- PUT /admin/api/shop.json
- GET /admin/api/shop.json
Permission：write_shop,read_shop,manage_themes
- GET /admin/api/orders/{order_id}.json
- GET /admin/api/fulfillments.json
- GET /admin/api/carrier_fulfillments.json
Permission：read_orders,read_fulfillments,read_shipping
- GET /admin/api/customers/{customer_id}/orders.json
- GET /admin/api/products.json
- POST /admin/api/recommendations.json
Permission：read_customers,read_orders,read_products
- GET /admin/api/customers/{customer_id}/tags.json
- GET /admin/api/products.json
- POST /admin/api/recommendations/related.json
Permission：read_customers,read_products,manage_tags
- PUT /admin/api/shop.json
- POST /admin/api/themes/{theme_id}/assets.json
- GET /admin/api/themes/{theme_id}/assets.json
Permission：write_shop,manage_themes,write_assets
