App Introduction
Get a number with the Channels app and set up your own contact center in 5 minutes! Elevate your customer experience and let them connect with you in real time! Create your trial account and set up your business phone system in under 5 minutes. You can get business numbers from over 60 countries, making it easy for anyone to reach you. Our Channels app also retains call recordings and history, so no important details are lost.
Core Functionality
- Set up IVR for your customers to connect them with the right agent.
- Record your calls and download them after the conversation ends.
- Easily create contacts after calls to retain customer details.
Merchant-Friendly
- Service-oriented E-commerce
- High-margin Merchants
- Cross-border Sellers
Basic Information
- Developer：Channels
- Address：sw. Mikołaja 8-11, Wroclaw, 50-125, PL
- Price： Free / Free plan
- Rating：1 / 5
- Comment Count：1 comment
- Release Date：2020-9-24
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Plus
$29 / 或 $288/年（可节省 17%）
- 5000 VoIP Calls
- 3 Users (Additional $10 per extra user)
- Free Phone Number
- Outbound Calls
- Customer Identification
- IVR
- SMS
- 30-Day Call History
Advanced
$75 / 或 $744/年（可节省 17%）
- All content in the Plus plan and
- Unlimited internet phone calls
- 5 users (an additional $20 for each extra user)
- 365-day call history
- Unlimited calls to the US and Canada
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/ivr_scripts.json
- PUT /admin/api/ivr_scripts/{id}.json
- GET /admin/api/ivr_scripts.json
Permission：write_ivr,read_ivr,manage_channels
- POST /admin/api/call_recordings.json
- GET /admin/api/call_recordings/{id}.json
- GET /admin/api/call_recordings.json
Permission：read_call_recordings,write_call_recordings,manage_calls
- POST /admin/api/contacts.json
- PUT /admin/api/contacts/{id}.json
- GET /admin/api/contacts.json
Permission：write_customers,read_customers,manage_contacts
