AppScoped
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Chad: AI Chat Agent + Helpdesk

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
1 comment
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App Introduction

Automate Your Customer Support with Chad AI Agent + Helpdesk Drowning in support tickets? Meet Chad. Our intelligent self-service platform lets your customers resolve most routine issues instantly, 24/7. Built for you, Chad is simple to set up—just copy and paste your store policies to get started. Say goodbye to ticket backlogs, macros, conversation trees, and complex workflows. Welcome seamless efficiency. Chad handles repetitive tasks so you can focus on what truly matters: innovating and growing your business.

Core Functionality

  • A truly effective chatbot! AI + a permanent escape hatch = no more conversation loops!
  • Track orders and shipping status for over 1,500 couriers worldwide
  • Let your customers edit their address/ordered items before order fulfillment
  • Connect to your support inbox = never miss a ticket again
  • Easy setup! AI automatically learns from your website and old CX tickets.

Merchant-Friendly

  • Cross-border E-commerce Merchants
  • Independent Store Sellers
  • DTC Brand Merchants
  • Global E-commerce Sellers

Basic Information

  • Developer：Chad
  • Address：San Francisco, CA, US
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：1 comment
  • Release Date：2024-10-4
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • 1,500 Orders per Month
  • Unlimited Agent Seats
  • Unlimited Tickets
  • Self-service to Track/Cancel/Edit Orders
  • Customizable FAQ

Pro

$109 / 或 $912/年（可节省 30%）
  • 5,00 Monthly Orders
  • All features of the Free plan, plus:
  • Self-service edit of shipping address
  • Self-service return and exchange
  • No returns or refunds

Growth

$229 / 或 $1,908/年（可节省 31%）
  • 5,00 Orders per Month
  • All features of Pro plan, plus:
  • AI Agent for Real-time Chat
  • Brand Logo
  • Brand Color

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chatbot.json
  • PUT /admin/api/chatbot/{id}.json
  • GET /admin/api/chatbot.json

Permission：write_chatbot,read_chatbot,manage_customer_support

  • POST /admin/api/order_tracking.json
  • GET /admin/api/order_tracking/{order_id}.json
  • PUT /admin/api/order_tracking/{id}.json

Permission：read_orders,read_shipping,manage_fulfillments

  • PUT /admin/api/orders/{order_id}.json
  • POST /admin/api/order_edits.json
  • GET /admin/api/order_edits/{order_id}.json

Permission：write_orders,read_orders,manage_fulfillments

  • POST /admin/api/support_inbox_connection.json
  • GET /admin/api/support_inbox_connection.json
  • PUT /admin/api/support_inbox_connection/{id}.json

Permission：read_customer_support,write_customer_support,manage_notifications

  • POST /admin/api/chatbot/knowledge_base.json
  • GET /admin/api/chatbot/knowledge_base.json
  • PUT /admin/api/chatbot/knowledge_base/{id}.json

Permission：write_chatbot,read_chatbot,manage_customer_support

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