App Introduction
Collect customer feedback, including verified reviews, ratings, and core KPIs With Bizrate Insights, you can launch Voice of the Customer surveys to gain a comprehensive understanding of every shopping journey and every touchpoint—including website abandonment, point of purchase, post-fulfillment, and more. Then use our VitalSigns dashboard to review data and uncover new customer experience opportunities. Implementation is simple, with no engineering team required. Plus, there are no limits on surveys or invitations.
Core Functionality
- Verified Ratings & Reviews: Auto-synced to Google, Yahoo, and Bing
- Customer Feedback: Satisfaction Data, Trends, Customer Preferences, and NPS
- Metrics & Benchmarks: Drive Sales, Build Loyalty, Track Industry Trends
Merchant-Friendly
- Independent Station Merchants
- Retail E-commerce
- Brand E-commerce
- Cross-border E-commerce
Basic Information
- Developer:Bizrate Insights
- Address:225 High Ridge Road, East Building, Stamford, CT, 06905, US
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2023-11-21
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Free
Free Plan
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/reviews/sync.json
- GET /admin/api/reviews/sync/status.json
- PUT /admin/api/reviews/sync/settings.json
Permission:read_reviews,write_reviews,manage_settings
- GET /admin/api/feedback/satisfaction.json
- GET /admin/api/feedback/trends.json
- GET /admin/api/feedback/nps.json
Permission:read_feedback,read_customers,manage_analytics
- GET /admin/api/metrics/sales.json
- GET /admin/api/metrics/loyalty.json
- GET /admin/api/metrics/industry.json
Permission:read_metrics,manage_analytics,read_products