应用简介
Automate your Zendesk support – without hiring new staff! Vennie is a Zendesk AI chatbot for Shopify stores that automates support requests. From address changes to handling complaints, Vennie doesn't just solve tickets - it performs actions directly in Shopify. Perfect for e-commerce shops looking to save time, costs, and resources.
核心功能
- Automates your support requests: address changes, cancellations, and more
- Ready to use immediately: installation in just 30 minutes
- Customizable: launch all answer categories live or test internally
- Multilingual: supports the biggest languages, ideal for growing shops
适合商家
- 跨境电商商家
- 全球独立站
- 多语言店铺
- 中小电商商家
基本信息
- 开发者：Vennie Tech UG
- 地址：Heidelberg, DE
- 价格： 免费 / 付费计划
- 评分：5 / 5
- 评论数：4
- 上架日期：2024年9月20日
- 支持语言：英语、德语
- 适配产品：Shopify
应用截图
价格计划
Starter
$99
- Includes 400 generated messages
- Responses to emails
- Dynamic Shopify and knowledge base
Business
$499
- Includes 3,000 generated messages
- All "Starter" features
- Dedicated support
- Unlimited team members
Corporate
$1,499
- Includes 10,000 generated messages
- All "Business" features
- Priority adjustments implementation
- Slack-Connect channel
用户地域与评论趋势分析
客户地域分布
评论时间分布
Shopify 接口映射
- POST /admin/api/orders/{order_id}/customer_addresses.json
- PUT /admin/api/orders/{order_id}/customer_addresses/{address_id}.json
- GET /admin/api/orders/{order_id}/customer_addresses.json
权限：write_orders,read_orders,manage_customers
- POST /admin/api/orders/{order_id}/cancel.json
- PUT /admin/api/orders/{order_id}.json
- GET /admin/api/orders/{order_id}.json
权限：write_orders,read_orders,manage_refunds
- POST /admin/api/support_categories.json
- PUT /admin/api/support_categories/{category_id}.json
- GET /admin/api/support_categories.json
权限：write_support_categories,read_support_categories,manage_shop
- POST /admin/api/support_translations.json
- PUT /admin/api/support_translations/{lang}.json
- GET /admin/api/support_translations.json
权限：write_support_translations,read_support_translations,manage_translations
