App Introduction
Simplify cross-border and UK domestic returns! Automate and streamline your returns, exchanges, and refunds With ZigZag Returns & Exchanges, you can unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers can easily request returns, refunds, or exchanges via your own branded portal. Keep them updated with customizable communication. You have the power to set rules and return windows, track progress, and identify return reasons. Choose from automated features to reduce manual tasks.
Core Functionality
- Return cross-border from over 30 countries/regions to the UK
- Automatically generate labels for UPS, Evri, Yodel, DPD, Royal Mail, and USPS
- One-click refund approval and automatic new order creation for exchanges
- Customizable notifications to keep customers informed about return progress
- Return management dashboard to set your rules and windows, and gain insights
Merchant-Friendly
- Cross-Border E-commerce Merchants
- UK Local Sellers
- Multi-Channel Retailers
- International Brand E-commerce
Basic Information
- Developer：ZigZag Global Ltd
- Address：London, ENG, GB
- Price： Free / Free plan
- Rating：4.8 / 5
- Comment Count：217 comment
- Release Date：2017-12-18
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
- Ready-to-use order sync return portal
- Unlimited return management
- Ready-to-use UK carrier return service
- Refund deduction to reduce return costs
- End-to-end tracking visibility
- Automatic label generation for approved returns
- Up to 10 return reasons
- Gain actionable insights from return data
Silver
- All features in the Free Plan plus:
- Includes 100 returns + pay-as-you-go additional services
- Cross-border returns to the UK
- Refund to discount code
- Modify return portal content
- Match portal theme to your store
- Unlimited return reasons
- Customize portal style to fit your brand
Gold
- All features in the Silver plan plus:
- Includes 300 returns + pay-as-you-go additional services
- Save significantly on competitive shipping rates
- Easy exchanges
- One-click and automatic refunds/exchanges
- Manual returns for enhanced support
- Seasonal return policies
- Email templates and full design control
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/returns.json
- GET /admin/api/returns/{id}.json
- PUT /admin/api/returns/{id}.json
Permission：write_returns,read_returns,manage_orders
- POST /admin/api/return_labels.json
- GET /admin/api/return_labels/{id}.json
- PUT /admin/api/return_labels/{id}.json
Permission：write_returns,read_returns,manage_shipping
- POST /admin/api/refunds.json
- POST /admin/api/orders.json
- PUT /admin/api/orders/{id}.json
Permission：write_orders,write_refunds,manage_orders
- POST /admin/api/notification_templates.json
- PUT /admin/api/notification_templates/{id}.json
- GET /admin/api/notification_templates.json
Permission：write_notifications,read_notifications,manage_returns
- GET /admin/api/returns/stats.json
- PUT /admin/api/return_settings.json
- GET /admin/api/return_settings.json
Permission：read_returns,write_returns,manage_store
