AppScoped
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WhatsApp Chat & Abandoned Cart

by AppScoped · Category： Cancelled Orders
Free Plan Built for Shopify
⭐ 3.7/5
110 comment
APP Home Author Home

App Introduction

Recover Abandoned Carts & Enhance Customer Service with Wati Wati helps you recover abandoned carts and boost sales via its WhatsApp API tool. Supercharge your sales, support, and marketing with WhatsApp broadcasts, no-code chatbots, and delivery alerts. Confirm orders via WhatsApp to reduce return rates, and automate order updates for superior customer service. Manage chats efficiently with a shared team inbox, and build trust with the WhatsApp Green Tick.

Core Functionality

  • Recover abandoned carts, confirm orders, and send updates via WhatsApp notifications.
  • Set up automated responses and send personalized messages to your customers.
  • Showcase products efficiently through WhatsApp catalogs.
  • Improve customer service with our shared team inbox.
  • Boost engagement with a customizable WhatsApp chat widget.

Merchant-Friendly

  • Independent Station Merchants
  • Social E-commerce Merchants
  • Cross-border E-commerce Merchants
  • Small & Medium E-commerce Merchants

Basic Information

  • Developer：WATI: WhatsApp Team Inbox
  • Address：Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK
  • Price： Free / Free plan
  • Rating：3.7 / 5
  • Comment Count：110 comment
  • Release Date：2020-9-11
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

$4.99
  • WhatsApp Chat
  • Abandoned Cart Recovery
  • Cash on Delivery Order Verification
  • Order Confirmation & Shipping Notifications
  • Welcome/Abandoned Cart Opt-In Popup

Growth

$69
  • All features in Starter, plus:
  • Zero-cost WhatsApp setup
  • Omnichannel Inbox
  • Standard Promotions
  • Lead Generation
  • 15,000 broadcasts per month

Pro

$149
  • All features in Growth, plus:
  • Automatically qualify potential customers
  • Boost conversion rates
  • Optimize campaigns
  • AI automation
  • Drive Shopify sales
  • Unlimited broadcasts

Business

$349
  • All features in Pro, plus:
  • Broadcast ROI Function
  • Best ROI
  • Smoothly Run Your Team
  • Dedicated Customer Success Manager
  • Enhanced Privacy and Compliance
  • Unlimited Broadcasts with Volume Discount

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/abandoned_checkouts/notify.json
  • GET /admin/api/abandoned_checkouts.json
  • PUT /admin/api/abandoned_checkout/{id}/status.json

Permission：read_abandoned_checkouts,write_abandoned_checkouts,manage_checkouts

  • POST /admin/api/orders/{id}/send_message.json
  • GET /admin/api/orders.json
  • PUT /admin/api/order/{id}/tags.json

Permission：read_orders,write_orders,manage_communication

  • POST /admin/api/automations/rules.json
  • PUT /admin/api/automation/rule/{id}.json
  • GET /admin/api/automations.json

Permission：write_automations,read_automations,manage_messages

  • POST /admin/api/products/{id}/sync_catalog.json
  • GET /admin/api/products.json
  • PUT /admin/api/product/{id}/metafields.json

Permission：read_products,write_products,manage_catalogs

  • POST /admin/api/conversations/assign.json
  • GET /admin/api/conversations.json
  • PUT /admin/api/conversation/{id}/status.json

Permission：read_conversations,write_conversations,manage_team

  • POST /admin/api/chat_widgets.json
  • PUT /admin/api/chat_widget/{id}/settings.json
  • GET /admin/api/chat_widgets.json

Permission：write_chat_widgets,read_chat_widgets,manage_themes

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