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Unicall.ai

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 3/5
2 comment
APP Home Author Home

App Introduction

Unicall: An AI-powered customer support agent that handles your calls 24/7. With Unicall.ai, get a dedicated phone number and an intelligent voice agent **trained specifically for e-commerce support** right away. Our AI agent answers your customers’ calls around the clock, resolving common queries—including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues—and seamlessly escalates complex cases when needed. Deliver human-like, branded voice support to enhance customer experience, build trust, and save you time.

Core Functionality

  • Get a US phone number instantly with AI-powered 24/7 customer support
  • Real-time order status updates synced directly with your Shopify store
  • Provide customers with automatic, instant shipping updates and delivery tracking
  • Assist your customers with returns, refunds, and related requests
  • Offer smooth support for discounts, coupons, and payment-related issues

Merchant-Friendly

  • Cross-border E-commerce Merchants
  • Shopify Independent Sellers
  • DTC Brand Merchants
  • Multi-channel E-commerce

Basic Information

  • Developer：UniCall.AI Corp
  • Address：1007 N Orange St. 4th Floor Ste 1382, Wilmington, DE, 19801, US
  • Price： Free / Free plan
  • Rating：3 / 5
  • Comment Count：2 comment
  • Release Date：2025-4-17
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

启动计划

$19
  • $0.20 per minute top-up
  • Custom AI-powered support agent
  • Ultra-realistic voice
  • Dedicated phone number
  • Pay-as-you-go
  • 15-minute initial credit

扩展计划

$49
  • $0.15 per minute top-up
  • Custom AI-powered support agent
  • Ultra-realistic voice
  • Dedicated phone number
  • Free phone number provided
  • Up to 3 simultaneous calls
  • 25% savings on usage rates
  • 30-minute initial credit

加速计划

$299
  • $0.12 per minute top-up
  • Custom AI-powered agent
  • Ultra-realistic voice
  • Dedicated phone number
  • Free phone number provided
  • Up to 10 simultaneous calls
  • Save 40% with usage rates
  • 60 minutes of initial credit

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/customer_support/phone.json
  • GET /admin/api/customer_support/phone/{id}.json
  • PUT /admin/api/customer_support/phone/{id}.json

Permission：manage_customer_support,read_customer_data,write_customer_support

  • POST /admin/api/orders/sync.json
  • GET /admin/api/orders/realtime.json
  • PUT /admin/api/orders/{id}/status.json

Permission：read_orders,write_orders,manage_orders

  • POST /admin/api/fulfillments/tracking.json
  • GET /admin/api/fulfillments/{id}/tracking.json
  • PUT /admin/api/fulfillments/{id}/tracking.json

Permission：read_fulfillments,write_fulfillments,manage_shipping

  • POST /admin/api/orders/{id}/refunds.json
  • GET /admin/api/orders/{id}/returns.json
  • PUT /admin/api/orders/{id}/returns.json

Permission：manage_refunds,read_orders,write_orders

  • GET /admin/api/discounts/{id}.json
  • POST /admin/api/orders/{id}/discounts.json
  • GET /admin/api/payments/{id}/issues.json

Permission：read_discounts,manage_payments,read_orders

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