App Introduction
Customize order tracking to manage bulk orders, reduce complaints, and ensure on-time delivery. Trackr is a powerful order tracking app trusted by over 2,100 carriers worldwide. Create a brand-customized order tracking page that reflects your store’s identity, and keep customers updated with automated email notifications. With a multilingual order inquiry page and dropshipping-ready features, Trackr streamlines the post-purchase experience, helps reduce "Where Is My Order?" (WISMO) inquiries, and builds long-term customer loyalty. Additionally, boost sales by featuring product recommendations directly on the tracking page.
Core Functionality
- Custom Order Tracking Page with Estimated Delivery Date - No More WISMO
- Real-time Order Tracking App Integrated with Over 2100 Carriers. 24/7 Support
- Update Customers on Order Status and Package Location via Email
- Cater to Global Audiences with Order Tracking Pages in Over 40 Languages
- Hide Chinese Origin for a Smooth Order Inquiry Experience (Dropshipping)
Merchant-Friendly
- Dropshipping Merchants
- Cross-border E-commerce Merchants
- Global Retail Merchants
- Independent Station Merchants
Basic Information
- Developer:Shark Byte, Inc
- Address:8271 NW 125th Ln, Parkland, FL, 33076, US
- Price: Free / Free plan
- Rating:4.1 / 5
- Comment Count:41 comment
- Release Date:2015-8-19
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Basic
- 400 Monthly Orders
- Brand Tracking Page
- Estimated Delivery Date
- Shipping Notifications
- Product Upselling
- Klaviyo/Omnisend
- Tracking Page/Email Translation
- Analytics
Standard
- 2000 Orders per Month
- Brand Tracking Page
- Estimated Delivery Date
- Shipping Notifications
- Product Upsell
- Klaviyo/Omnisend
- Tracking Page/Email Translation
- Analytics
Advanced
- 9,000 Monthly Orders
- Brand Tracking Page
- Estimated Delivery Date
- Shipping Notifications
- Product Upselling
- Klaviyo/Omnisend
- Tracking Page/Email Translation
- Analytics
Enterprise
- 18,000 Orders per Month
- Brand Tracking Page
- Estimated Delivery Date
- Shipping Notifications
- Product Upselling
- Klaviyo/Omnisend
- Tracking Page/Email Translation
- Analytics
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/order_tracking/pages.json
- PUT /admin/api/order_tracking/pages/{id}.json
- GET /admin/api/order_tracking/pages.json
Permission:write_order_tracking,read_order_tracking,manage_orders
- POST /admin/api/order_tracking/integrations.json
- PUT /admin/api/order_tracking/integrations/{id}.json
- GET /admin/api/order_tracking/integrations.json
Permission:write_order_tracking,read_order_tracking,manage_apps
- POST /admin/api/order_tracking/emails.json
- PUT /admin/api/order_tracking/emails/{id}.json
- GET /admin/api/order_tracking/emails.json
Permission:write_order_tracking,read_order_tracking,manage_communications
- POST /admin/api/order_tracking/languages.json
- PUT /admin/api/order_tracking/languages/{lang}.json
- GET /admin/api/order_tracking/languages.json
Permission:write_order_tracking,read_order_tracking,manage_translations
- POST /admin/api/order_tracking/settings.json
- PUT /admin/api/order_tracking/settings/{key}.json
- GET /admin/api/order_tracking/settings.json
Permission:write_order_tracking,read_order_tracking,manage_orders