AppScoped
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Detective FAQ Chat & Helpdesk

by AppScoped · Category: FAQ
Free Plan Built for Shopify
⭐ 4.9/5
17 comment

App Introduction

Detective FAQ offers a comprehensive solution for common customer inquiries. Set up your offline customer support in minutes. Reduce customer support tickets by providing answers where customers can easily find them. The helpdesk widget delivers a searchable FAQ, chat, and email functionality within your store. With a static FAQ page, customers can access answers to all their questions.

Core Functionality

  • Answer shoppers' questions quickly and efficiently with FAQs.
  • Add FAQs to any product or collection to boost customer confidence.
  • Customize your FAQ page with an easy-to-use admin interface

Merchant-Friendly

  • Independent Station Merchants
  • Apparel E-commerce
  • 3C Digital Merchants
  • Home Goods E-commerce

Basic Information

  • Developer:Trinity River Software
  • Address:150 Estelle Ln, Frisco, TX, 75002, US
  • Price: Free / Free plan
  • Rating:4.9 / 5
  • Comment Count:17 comment
  • Release Date:2020-5-14
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

免费计划

免费
  • Static FAQ Page
  • 3 Responsive Templates
  • 10 FAQs
  • 3 Categories
  • Basic Editor
  • Style Customization

基础计划

$4.99 / 或 $49.99/年(可节省 17%)
  • Free Plan +
  • Product FAQs
  • Series FAQs
  • 5 Responsive Templates
  • Unlimited Questions
  • 5 Categories
  • SEO Boost
  • Advanced Editor

专业计划

$9.99 / 或 $99.99/年(可节省 17%)
  • Basic Plan +
  • 8 Responsive Templates
  • Unlimited Questions
  • Unlimited Categories
  • Order Tracking

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/products/{product_id}/metafields.json
  • PUT /admin/api/products/{product_id}/metafields/{id}.json
  • GET /admin/api/products/{product_id}/metafields.json

Permission:write_products,read_products,manage_metafields

  • POST /admin/api/collections/{collection_id}/metafields.json
  • PUT /admin/api/collections/{collection_id}/metafields/{id}.json
  • GET /admin/api/collections/{collection_id}/metafields.json

Permission:write_collections,read_collections,manage_metafields

  • POST /admin/api/pages.json
  • PUT /admin/api/pages/{page_id}.json
  • GET /admin/api/pages.json

Permission:write_pages,read_pages,manage_pages

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