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Synibox for Customer Services

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Automate your email customer service with AI-powered Synibox. Synibox revolutionizes your customer service by directly connecting to your support email and Shopify store. It leverages real-time data from product information, current promotions, customer order tracking, and direct package tracking via carriers like DHL and UPS to deliver the most accurate and relevant responses to your customers. Coming soon: Synibox Live Chat and Social Media Engagement Management.

Core Functionality

  • Synibox automatically handles up to 90% of emails without manual intervention.
  • Synibox efficiently processes up to 180 emails per hour.
  • Synibox provides relevant responses using Shopify data and carrier updates.
  • Synibox communicates with international customers in over 10 languages.
  • Synibox operates 24/7 to ensure uninterrupted responses at all times.

Merchant-Friendly

  • International E-commerce Merchants
  • High Email Volume Merchants
  • Multilingual Operating Merchants
  • Cross-border E-commerce Merchants
  • 24-hour Service Merchants

Basic Information

  • Developer：Semecloud
  • Address：1000 5th Street, Suite 200, Miami Beach, FL, 33139, US
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2024-9-24
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

Free Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/emails/process.json
  • GET /admin/api/emails/processed.json
  • PUT /admin/api/emails/processed/{id}.json

Permission：read_emails,write_emails,manage_shop

  • GET /admin/api/emails/throughput.json
  • POST /admin/api/emails/batch_process.json
  • PUT /admin/api/emails/throughput/limit.json

Permission：read_emails,write_emails,manage_shop

  • POST /admin/api/emails/reply.json
  • GET /admin/api/shopify_data.json
  • GET /admin/api/carrier_updates.json

Permission：read_orders,read_carrier_services,write_emails

  • POST /admin/api/emails/translate_reply.json
  • GET /admin/api/emails/language_preferences.json
  • PUT /admin/api/emails/language/setting.json

Permission：read_customers,write_emails,manage_translations

  • GET /admin/api/emails/availability.json
  • POST /admin/api/emails/schedule.json
  • PUT /admin/api/emails/247/setting.json

Permission：read_emails,write_emails,manage_shop

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