AppScoped
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Stateset Returns Automation

by AppScoped · Category： Returns & Exchanges
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Empower your customer service and warehouse teams with self-service reverse logistics to drive success! Stateset RMA helps your team deliver exceptional post-purchase customer experiences. Design and execute event-driven, serverless reverse logistics workflows using all the apps your team already relies on. Stateset enables merchants to automate return processes by integrating with Zendesk or Gorgias. Once a Customer Service Representative (CSR) approves an RMA, Stateset orchestrates the next-generation reverse logistics workflow.

Core Functionality

  • Automatic label printing and tracking
  • Shopify Returns API integration
  • Automatic refund processing based on recommended amounts
  • Machine learning model for product condition classification
  • Itemized refunds directly integrated with your orders

Merchant-Friendly

  • Cross-border E-commerce Merchants
  • DTC Brand Merchants
  • High Return Rate Merchants
  • Multi-channel Sellers

Basic Information

  • Developer：Stateset, Inc.
  • Address：650 California St, San Francisco, CA, 94108, US
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2022-9-2
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

Free Plan

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/shipping_labels.json
  • GET /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/shipping_labels.json
  • DELETE /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/shipping_labels/{label_id}.json

Permission：write_shipping_labels,read_orders,manage_fulfillments

  • POST /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/tracking.json
  • GET /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/tracking.json
  • PUT /admin/api/orders/{order_id}/fulfillments/{fulfillment_id}/tracking/{tracking_id}.json

Permission：write_tracking,read_orders,manage_fulfillments

  • POST /admin/api/returns.json
  • GET /admin/api/returns.json
  • PUT /admin/api/returns/{return_id}.json

Permission：write_returns,read_returns,manage_orders

  • POST /admin/api/orders/{order_id}/refunds.json
  • GET /admin/api/orders/{order_id}/refunds.json
  • PUT /admin/api/orders/{order_id}/refunds/{refund_id}.json

Permission：write_refunds,read_orders,manage_payments

  • POST /admin/api/products/{product_id}/metafields.json
  • GET /admin/api/products/{product_id}/metafields.json
  • PUT /admin/api/products/{product_id}/metafields/{metafield_id}.json

Permission：write_metafields,read_products,manage_products

  • POST /admin/api/orders/{order_id}/refunds.json?line_items[]={line_item_id}
  • GET /admin/api/orders/{order_id}/refunds.json?line_items[]={line_item_id}
  • PUT /admin/api/orders/{order_id}/refunds/{refund_id}.json?line_items[]={line_item_id}

Permission：write_refunds,read_orders,manage_payments

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