AppScoped
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CW: WhatsApp & SMS Marketing

by AppScoped · Category： Cancelled Orders
Free Plan Built for Shopify
⭐ 4.4/5
218 comment
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App Introduction

Boost sales and engage customers with automated shopping cart recovery via WhatsApp marketing, RCS, and SMS campaigns. Convertway provides WhatsApp, RCS, and SMS marketing for Shopify brands. Recover abandoned carts, send real-time order updates, and run automated re-engagement flows to boost conversion rates and sales. Reduce RTO losses with Cash on Delivery (COD) to Prepaid conversions, and sell directly via WhatsApp catalogs. With multi-agent support and an omnichannel inbox for WhatsApp, Instagram, and email, Convertway helps you deliver a seamless customer experience and maximize revenue.

Core Functionality

  • Recover abandoned carts with automated WhatsApp, RCS, and SMS reminders.
  • Manage WhatsApp, Instagram, and email conversations in one place.
  • Showcase and sell products via broadcast SMS, RCS, and WhatsApp Catalog.
  • Reduce fraud and RTO by converting high-risk cash-on-delivery orders to prepaid.
  • Multi-agent support to scale and resolve customer queries faster.

Merchant-Friendly

  • Independent Station Merchants
  • Cross-border E-commerce
  • Social E-commerce
  • High-margin E-commerce
  • Multi-channel Retailers

Basic Information

  • Developer：Shipway
  • Address：#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
  • Price： Free / Free plan
  • Rating：4.4 / 5
  • Comment Count：218 comment
  • Release Date：2017-1-17
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Premium

$79 / 或 $756/年（可节省 20%）
  • SMS/WhatsApp/RCS Campaigns
  • Subscriber Selection Tool (3,00 Subscribers)
  • 5 Automated Workflows
  • Custom SMS Sender ID
  • WhatsApp Kit (Widget, Green Tick)
  • Chat Inbox
  • Basic Customer Segmentation
  • Scratch Card Link

Growth

$99 / 或 $948/年（可节省 20%）
  • All Premium features plus
  • Proxy support: 3 free users
  • Plan activities and custom processes
  • Custom/carousel templates
  • Instagram direct messages
  • One chatbot flow
  • WhatsApp catalog
  • Advanced subscriber tools (20K subscribers)

Enterprise

$249 / 或 $2,388/年（可节省 20%）
  • All Growth features plus
  • Subscriber Selection Tool (Unlimited Subscribers)
  • Brand Customization
  • Advanced Chatbot & All Automation Flows
  • Agent Support & Auto-Assignment: 4 Free Users
  • Whitelisted Scratch Card Links
  • Dedicated Account Manager
  • Onboarding, Migration & Setup Support

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/abandoned_carts/notify.json
  • GET /admin/api/abandoned_carts.json
  • PUT /admin/api/abandoned_carts/{id}/status.json

Permission：read_abandoned_carts,write_abandoned_carts,manage_messages

  • GET /admin/api/conversations.json
  • POST /admin/api/conversations/messages.json
  • PUT /admin/api/conversations/{id}/assign.json

Permission：read_conversations,write_conversations,manage_channels

  • POST /admin/api/broadcasts.json
  • GET /admin/api/broadcasts/{id}/products.json
  • PUT /admin/api/broadcasts/{id}/status.json

Permission：read_broadcasts,write_broadcasts,manage_products

  • POST /admin/api/orders/convert_cod.json
  • GET /admin/api/orders/risk_assessment.json
  • PUT /admin/api/orders/{id}/payment_method.json

Permission：read_orders,write_orders,manage_payments

  • POST /admin/api/agents.json
  • GET /admin/api/agents/assignments.json
  • PUT /admin/api/agents/{id}/permissions.json

Permission：read_agents,write_agents,manage_staff

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