App Introduction
Self-Service Order Editing & FAQ App: Empower Customers to Edit, Cancel Orders & Self-Serve Reduce support tickets with our self-service order editing solution. Let customers edit shipping addresses, exchange products, modify variants, cancel orders, add items to orders, and more. Automatically boost average order value (AOV) by displaying post-purchase upsell products. Process automatic refunds or issue store credits when customers cancel orders. Maintain full control over the changes customers can make, and set time limits for order editing. Make self-service easy for your customers.
Core Functionality
- Allow customers to correct errors or cancel orders via self-service order editing
- Edit addresses, contact information, product options, change quantities, and add more products
- Configure order editing deadlines to control what order details customers can modify
- Automatically refund to the original payment method or issue store credits
Merchant-Friendly
- Independent Station Merchants
- Small & Medium E-commerce Merchants
- Global Cross-border Merchants
Basic Information
- Developer：Simesy
- Address：Vinhome Westpoint, Pham Hung, Ha Noi, 100000, VN
- Price： Free / Free plan
- Rating：0 / 5
- Comment Count：0 comment
- Release Date：2025-6-6
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
Free Plan
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/edit.json
- PUT /admin/api/orders/{order_id}/customer_details.json
- GET /admin/api/orders/{order_id}/edit_eligibility.json
Permission：write_orders,read_orders,manage_orders
- POST /admin/api/shop/order_edits.json
- PUT /admin/api/shop/order_edits/{id}.json
- GET /admin/api/shop/order_edits.json
Permission：write_shop,read_shop,manage_orders
- POST /admin/api/orders/{order_id}/refunds.json
- PUT /admin/api/orders/{order_id}/refunds/{refund_id}.json
- GET /admin/api/orders/{order_id}/refunds.json
Permission：write_refunds,read_refunds,manage_orders
