App Introduction
We provide professional chargeback management services to help merchants significantly reduce chargeback rates, minimize payment fraud, and boost chargeback dispute win rates—safeguarding merchants' fund security. We offer 4 core services: 1. **Chargeback Dispute Service**: Dramatically improve dispute win rates and recover lost funds. **Process**: After a chargeback occurs, our app automatically extracts relevant transaction details with your authorization. Our professional chargeback team then generates formal dispute documentation for you → Download the materials and upload them to your payment processor → Wait for the issuing bank’s decision. 2. **Chargeback Alert Service**: Significantly reduce chargeback rates proactively. **Process**: We send you an alert *before* the buyer files a formal chargeback with their issuing bank → Initiate a full refund within 24 hours → We coordinate with the issuing bank to cancel the chargeback.
Core Functionality
- Chargeback Dispute Service. With your authorization, our app automatically collects the evidence required for disputes and helps you generate professional dispute documents to effectively increase your win rate
- Chargeback Alert Service. Before a buyer initiates a chargeback, we send you real-time alert notifications to help you resolve the chargeback immediately and reduce chargeback rates
- Fully automated system that significantly reduces manual intervention and saves time
Merchant-Friendly
- Cross-border E-commerce Merchants
- High-value Merchants
- Foreign Trade Independent Stations
- Online Retail Merchants
Basic Information
- Developer:深圳市贸御科技有限公司
- Address:福田区北环大道6018号, 广东省深圳市, GD, 518000, CN
- Price: Free / Free plan
- Rating:5 / 5
- Comment Count:1 comment
- Release Date:2025-1-6
- Supported languages:Simplified Chinese
- Compatible products:Shopify
Application Screenshot
Price Plan
securgo
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/chargeback_defense/evidence.json
- GET /admin/api/chargeback_defense/evidence/{id}.json
- PUT /admin/api/chargeback_defense/document/{id}.json
Permission:read_chargebacks,write_chargeback_defense,manage_orders
- POST /admin/api/chargeback_alert/settings.json
- GET /admin/api/chargeback_alert/trigger.json
- PUT /admin/api/chargeback_alert/notification.json
Permission:read_chargebacks,manage_notifications,read_orders
- POST /admin/api/chargeback_auto/configuration.json
- GET /admin/api/chargeback_auto/status.json
- PUT /admin/api/chargeback_auto/process/{id}.json
Permission:read_chargebacks,write_chargeback_defense,manage_apps