AppScoped
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店小保

by AppScoped · Category： Returns & Exchanges
Free Plan Built for Shopify
⭐ 3.2/5
2 comment
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App Introduction

StoreGuard is a one-stop hassle-free overseas return solution tailored exclusively for cross-border sellers. It covers reverse logistics, warehousing, and merchandise value protection generated by returns, resolving the return handling challenges in the cross-border industry. StoreGuard reduces merchants’ return costs and solves return headaches in one go. Once an order is shipped, it automatically qualifies for return protection. We have established local overseas warehouses in 24 countries worldwide. If a buyer initiates a return request and the seller approves it, the buyer only needs to mail the returned items to the designated local overseas warehouse for free. After the warehouse receives and inspects the goods, the seller will receive the compensation amount and refund it to the buyer. StoreGuard also offers "free reverse logistics + merchandise value compensation" to help merchants tackle return issues, streamline the after-sales process, enhance shopping experience, and boost repeat purchases.

Core Functionality

  • Full-cycle management for overseas order after-sales returns, with real-time visibility into return status.
  • Enjoy hassle-free, free cross-border return value protection service.
  • Coverage across 24 countries with overseas warehouses and reverse logistics services.
  • 24/7 online customer service hotline

Merchant-Friendly

  • Cross-border E-commerce Merchants
  • Overseas Warehouse Sellers
  • Global Dropshipping Merchants
  • Foreign Trade Independent Stations

Basic Information

  • Developer：国泰财产保险有限责任公司
  • Address：上海杨浦区互联宝地E座, 上海, SH, 200090, CN
  • Price： Free / Free plan
  • Rating：3.2 / 5
  • Comment Count：2 comment
  • Release Date：2022-8-1
  • Supported languages：English、Simplified Chinese
  • Compatible products：Shopify

Application Screenshot

Price Plan

免费

免费安装

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/orders/{order_id}/returns.json
  • PUT /admin/api/returns/{return_id}.json
  • GET /admin/api/orders/{order_id}/returns.json

Permission：write_returns,read_returns,manage_orders

  • POST /admin/api/return_protections.json
  • GET /admin/api/orders/{order_id}/return_protections.json
  • PUT /admin/api/return_protections/{id}.json

Permission：write_return_protections,read_return_protections,manage_orders

  • POST /admin/api/fulfillments/return_fulfillment.json
  • GET /admin/api/fulfillments/{fulfillment_id}/return_info.json
  • PUT /admin/api/fulfillments/{fulfillment_id}/return_status.json

Permission：write_fulfillments,read_fulfillments,manage_fulfillments

  • POST /admin/api/customer_support/tickets.json
  • GET /admin/api/customer_support/tickets/{id}.json
  • PUT /admin/api/customer_support/tickets/{id}/status.json

Permission：write_customer_support,read_customer_support,manage_customers

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