AppScoped
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Shopbot: Never Miss A Call

by AppScoped · Category： Discounts
Free Plan Built for Shopify
⭐ 5/5
3 comment
APP Home Author Home

App Introduction

Phone-First AI Support. Answer customer calls for real-time orders, returns, and tracking. Free Live Chat. Shopbot is a phone-first AI assistant built exclusively for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions over the phone. Add local numbers for every market, retain call logs, and escalate to your team when needed. Includes a free live chatbot for pre-sales and simple FAQs.

Core Functionality

  • Answer customer calls automatically using real-time Shopify data
  • Real-time order inquiries: status, shipping, and estimated delivery times fetched from Shopify
  • Automatic sync with Shopify: catalog, add/remove items, quantity/size updates
  • Brand-tuned voice: custom greetings, tone, and allowed actions
  • Seamless transfer to a live agent when needed; includes call recordings

Merchant-Friendly

  • Online Retail Merchants
  • Independent E-commerce
  • Multi-channel Sellers
  • Cross-border Sellers

Basic Information

  • Developer：ShopBot
  • Address：Jan Van Galenstraat 652, Amsterdam, 1061AZ, NL
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：3 comment
  • Release Date：2024-12-27
  • Supported languages：English、Dutch、French、Spanish、Portuguese (Brazil)、German、Hungarian、Simplified Chinese、Traditional Chinese、Czech、Danish、Finnish、Italian、Japanese、Korean、Norwegian Bokmål、Polish、Portuguese (Portugal)、Swedish、Thai、Turkish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

$19 / 或 $205/年（可节省 10%）
  • 100 minutes of voice calls per month
  • Includes 200 free chat messages
  • Includes all features

Growth

$49 / 或 $529/年（可节省 10%）
  • 300 minutes of voice calls per month
  • Includes 300 free chat messages
  • Includes all features

Scale

$199 / 或 $2,149/年（可节省 10%）
  • 1,000 Monthly Voice Minutes
  • Includes 2,000 Free Chats
  • Includes All Features

User Location & Comments

User Location

Comments

Shopify API Used

  • GET /admin/api/orders.json
  • GET /admin/api/products.json
  • GET /admin/api/fulfillments.json

Permission：read_orders,read_products,read_fulfillments

  • GET /admin/api/orders/{order_id}.json
  • GET /admin/api/orders/{order_id}/fulfillments.json
  • GET /admin/api/orders/{order_id}/shipping.json

Permission：read_orders,read_fulfillments,read_shipping

  • PUT /admin/api/products/{product_id}.json
  • POST /admin/api/products.json
  • DELETE /admin/api/products/{product_id}.json

Permission：write_products,manage_inventory,read_products

  • POST /admin/api/shop/voice_settings.json
  • PUT /admin/api/shop/voice_settings.json
  • GET /admin/api/shop/voice_settings.json

Permission：write_shop,read_shop,manage_voice

  • POST /admin/api/call_logs.json
  • GET /admin/api/call_logs.json
  • PUT /admin/api/call_logs/{log_id}.json

Permission：write_call_logs,read_call_logs,manage_staff

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