App Introduction
Fully automated NPS surveys that turn dissatisfied customers into loyal advocates — set up in minutes. Seamless NPS isn’t just about tracking scores — it turns feedback into actionable results. Automatically send post-purchase Net Promoter Score (NPS) surveys and sync negative feedback directly to the corresponding Shopify orders. Merchants can instantly identify dissatisfied customers, resolve issues, and rebuild lost trust. Customer experience is the cornerstone of a successful and sustainable business.
Core Functionality
- Order Tagging: Link negative feedback to specific orders for quick resolution.
- Zero-Configuration Setup: Install, verify settings, and launch surveys in 2 minutes.
- Real-Time Alerts: Get notified of negative feedback and act before customers churn.
Merchant-Friendly
- Service-oriented E-commerce Merchants
- Customer Care-focused Merchants
- Small & Medium Independent Station Merchants
Basic Information
- Developer:Foglio OÜ
- Address:Tallinn, EE
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2025-4-17
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Starter Plan
$7.90 / 或 $49/年(可节省 48%)
- Customizable Survey Templates
- Negative Feedback Order Labels
- Preconfigured
- Custom Scheduling
- 500 Surveys Included Monthly
Growth Plan
$19.90 / 或 $199/年(可节省 17%)
- Customizable Survey Templates
- Order Labels for Negative Feedback
- Preconfiguration
- Custom Scheduling
- 3,00 Surveys Included Monthly
Scale Plan
$99 / 或 $1,090/年(可节省 8%)
- Customizable Survey Templates
- Order Tagging for Negative Feedback
- Preconfigured
- Custom Scheduling
- 30,00 Surveys Included Monthly
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/tags.json
- PUT /admin/api/orders/{order_id}/tags.json
- GET /admin/api/orders/{order_id}/tags.json
Permission:write_orders,read_orders,manage_tags
- POST /admin/api/surveys.json
- PUT /admin/api/surveys/settings.json
- GET /admin/api/surveys/settings.json
Permission:write_surveys,read_surveys,manage_settings
- POST /admin/api/notifications.json
- PUT /admin/api/notifications/alert_settings.json
- GET /admin/api/notifications/alert_settings.json
Permission:write_notifications,read_notifications,manage_orders