RightAway Marketing & Helpdesk
App Introduction
A Comprehensive WhatsApp Marketing & Helpdesk Solution for Ecommerce Stores RightAway is the ideal WhatsApp marketing app for Shopify merchants to simplify and optimize customer interactions. With RightAway, you can run automated, personalized campaigns to drive sales and boost customer satisfaction. RightAway’s all-in-one platform lets you manage abandoned cart messages, order confirmations, promotional broadcasts, and customer support directly on WhatsApp. It helps brands of all sizes easily enhance customer engagement and conversion rates.
Core Functionality
- Send abandoned cart reminders on WhatsApp
- Personalize WhatsApp broadcast messages
- Automated order delivery and shipping notifications with order tracking
- Reduce NDR and fraud through cash-on-delivery confirmation
- Omnichannel inbox for WhatsApp, email, and Instagram
Merchant-Friendly
- Cross-border E-commerce Merchants
- Shopify Store Sellers
- DTC Brand Merchants
- Omnichannel Retailers
Basic Information
- Developer:RightAway.ai
- Address:Evoma Business Center, 14, Bhattarahalli, Bengaluru, KA, 560049, IN
- Price: Free / Free plan
- Rating:0 / 5
- Comment Count:0 comment
- Release Date:2024-12-23
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
免费安装
- The app can be installed for free to create an account, but a subscription plan is required to use the app after installation.
入门版
- A great entry-level option for small businesses, offering basic features, limited workflows, and integrations
标准版
- Ideal for growing businesses: A comprehensive plan featuring an omnichannel inbox for WhatsApp, email, and Instagram, advanced segmentation capabilities, and more
高级版
- Tailor-made professional services for large enterprises, providing full feature access, WhatsApp workflow and white-glove service
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/abandoned_carts/notify.json
- GET /admin/api/abandoned_carts/{id}.json
- PUT /admin/api/abandoned_carts/{id}/notify.json
Permission:write_abandoned_carts,read_abandoned_carts,manage_orders
- POST /admin/api/broadcasts/whatsapp.json
- GET /admin/api/broadcasts/whatsapp/{id}.json
- PUT /admin/api/broadcasts/whatsapp/{id}.json
Permission:write_broadcasts,read_broadcasts,manage_customers
- POST /admin/api/orders/{id}/notifications.json
- GET /admin/api/orders/{id}/notifications.json
- PUT /admin/api/orders/{id}/notifications.json
Permission:write_orders,read_orders,manage_shipping
- POST /admin/api/orders/{id}/cod_confirm.json
- GET /admin/api/orders/{id}/cod_confirm.json
- PUT /admin/api/orders/{id}/cod_confirm.json
Permission:write_orders,read_orders,manage_payments
- POST /admin/api/inbox/messages.json
- GET /admin/api/inbox/messages.json
- PUT /admin/api/inbox/messages/{id}.json
Permission:write_inbox,read_inbox,manage_channels