AppScoped
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ReturnZap Returns & Exchanges

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
87 comment
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App Introduction

Advanced Returns, Exchanges, Loyalty Points, and Shipping Labels. Streamline return operations and reduce refunds. ReturnZap simplifies return management with an all-in-one automated return and exchange solution. Gain a branded self-service return portal with integrated refunds, store credits, and exchanges—deeply integrated with Shopify Returns. Automatically generate return labels for dozens of global carriers. Enable automated return approvals or require manual review. Create advanced return policies for final sale items and more. ReturnZap offers quick, easy setup and world-class customer support.

Core Functionality

  • Reduce refunds with advanced exchanges—works for any product, even with price differences
  • Enforce custom return policies. Automatically approve or review each return request.
  • Issue store credits—gift cards and account points with optional extra reward points
  • Automatically generate return labels for US, Canada, Australia, UK, and EU carriers
  • Save costs with no per-return fees and no limits on returns or exchanges

Merchant-Friendly

  • Independent Station Merchants
  • Cross-border E-commerce Sellers
  • Multi-category Retailers
  • Brand-owned E-commerce
  • Small & Medium E-commerce Sellers

Basic Information

  • Developer：ReturnZap
  • Address：1954 Airport Rd, Unit #536, Atlanta, GA, 30341, US
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：87 comment
  • Release Date：2016-5-25
  • Supported languages：English、French、German、Spanish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Simple

$29
  • Embedded Return Portal
  • Create Shipping Labels
  • Return & Refund
  • One-Click Refund/Recharge
  • Advanced Rules & Return Logic
  • Manual or Automatic Approval
  • Customer Notifications

Pro

$49
  • Exchange for variants or other products
  • Return for store credits
  • Extra store credit rewards
  • "Green Return" - No shipping required
  • International return shipping
  • QR code return
  • Follow-up issues

Premium

$79
  • Exchange for any product at any price
  • Automatic processing based on tracking
  • Third-party integrations
  • Advanced package dimensions
  • Warehouse tools
  • API and Webhooks

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/exchanges.json
  • PUT /admin/api/exchanges/{id}.json
  • GET /admin/api/exchanges.json

Permission：write_exchanges,read_exchanges,manage_orders

  • POST /admin/api/return_policies.json
  • PUT /admin/api/return_policies/{id}.json
  • GET /admin/api/return_policies.json

Permission：write_return_policies,read_return_policies,manage_shop

  • POST /admin/api/store_credits.json
  • PUT /admin/api/store_credits/{id}.json
  • GET /admin/api/store_credits.json

Permission：write_store_credits,read_store_credits,manage_customers

  • POST /admin/api/return_labels.json
  • PUT /admin/api/return_labels/{id}.json
  • GET /admin/api/return_labels.json

Permission：write_return_labels,read_return_labels,manage_orders

  • GET /admin/api/return_cost_analytics.json
  • POST /admin/api/return_cost_settings.json
  • PUT /admin/api/return_cost_settings.json

Permission：read_analytics,write_shop_settings,manage_orders

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