App Introduction
Automate returns and refunds with a self-service portal, tracking, policies, and analytics. ClickPost Returns & Refunds simplifies return management through automation, refunds, and a self-service portal. Customers can track returns in real time, receive automatic updates, and get quick refunds. Merchants can manage all return requests in one dashboard, with customizable policies, eligibility rules, and reason codes. Detailed return analytics and reports provide insights to reduce costs and boost repurchases. Setup is fast—everything is ready in 30 minutes.
Core Functionality
- Automated self-service portal for easy returns and refunds.
- Dashboard to manage, track, and resolve return and refund requests.
- Process refunds via gift cards or original payment methods.
- Customizable return policies, rules, and eligibility criteria.
- Analytics and reports providing insights into return trends.
Merchant-Friendly
- E-commerce Independent Station Merchants
- Traditional Retail Transition Merchants
- Multi-category E-commerce Sellers
- Cross-border E-commerce Sellers
Basic Information
- Developer:Clickpost
- Address:New Jersey, NJ, US
- Price: Free / Free plan
- Rating:5 / 5
- Comment Count:7 comment
- Release Date:2022-6-27
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Free
- Automatic/Manual Approval
- Gift Cards and Shopify Refunds
- Automatic/Manual Refund Trigger
- Return Labels
- Email Notifications
- Branded Tracking Page
- Email and Chat Support
Pro
- Automatic/Manual Approval
- Gift Card and Shopify Refunds
- Automatic/Manual Refund Trigger
- Return Label
- Email Notification
- Branded Tracking Page
- Email and Chat Support
Enterprise
- Everything in Pro Plan +
- AI-Powered Tracking Page
- Multiple Themes Available
- Unlimited Carrier Integrations
- 24/7 Premium Support
- Dedicated Account Manager
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/returns.json
- GET /admin/api/returns/{return_id}.json
- PUT /admin/api/returns/{return_id}/status.json
Permission:write_returns,read_returns,manage_orders
- GET /admin/api/returns.json?status=all
- PUT /admin/api/returns/{return_id}/resolve.json
- GET /admin/api/returns/statistics.json
Permission:read_returns,manage_returns,view_analytics
- POST /admin/api/orders/{order_id}/refunds.json
- PUT /admin/api/refunds/{refund_id}/gift_card.json
- GET /admin/api/refunds/{refund_id}.json
Permission:write_refunds,read_refunds,manage_payments
- POST /admin/api/return_policies.json
- PUT /admin/api/return_policies/{policy_id}.json
- GET /admin/api/return_policies.json
Permission:write_return_policies,read_return_policies,manage_shop
- GET /admin/api/reports/returns_trend.json
- GET /admin/api/analytics/returns.json?period=30d
- GET /admin/api/returns/top_products.json
Permission:read_analytics,read_returns,view_reports