App Introduction
Automate returns and exchanges through a branded self-service return portal to easily manage returns. Manage your returns and exchanges in one place via ReturnGO’s priority exchange platform. Offer a smooth “shop now” exchange experience and achieve a seamless return process with an automated, branded portal. Customize your return and exchange policy rules, eligibility criteria, solutions, and return reasons to automate your RMA process and email notifications. Provide order tracking and notifications for every shipment to deliver a complete end-to-end post-purchase experience.
Core Functionality
- Product and variant exchanges, gift returns, order cancellations, store points, etc.
- Flexible return reasons, follow-up questions, and image and video uploads.
- Automation rules, such as automatic exchanges, automatic refunds, automatic approvals, and automatic points.
- Automatically generated prepaid return shipping labels for tracking returns.
- Integration with shipping carriers, third-party logistics, ERP, help desks, APIs, etc.
Merchant-Friendly
- Dropshipping Merchants
- Multi-category Retailers
- Gift E-commerce Merchants
- High-value Retailers
Basic Information
- Developer：ReturnGO
- Address：Arieh Shenkar St 1,, Herzeliya, 4672501, IL
- Price： Free / Free plan
- Rating：4.9 / 5
- Comment Count：346 comment
- Release Date：2020-9-14
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Starter
- Complete Return Solution
- Variant Exchange
- Return Labels via ReturnGO
- Unlimited Policy Rules
- Store Credits
- Auto-Approval
- 2 Languages
- Email Notifications
Premium
- All Starter features plus:
- Product Exchange
- Shop Now
- White-Label Portal
- Item Donation
- Cancel Order
- Shipping Integration
- AI-Powered Instant Store Credits
Pro
- All Premium features plus:
- Advanced Automation
- Packing Slips
- Item Verification
- ERP Integration
- Auto Mark as Completed
- Unlimited Languages
- Advanced Analytics and API
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/exchanges.json
- PUT /admin/api/orders/{order_id}/exchanges/{exchange_id}.json
- GET /admin/api/orders/{order_id}/exchanges.json
Permission：write_orders,read_orders,manage_products
- POST /admin/api/orders/{order_id}/returns.json
- PUT /admin/api/orders/{order_id}/returns/{return_id}.json
- GET /admin/api/orders/{order_id}/returns.json
Permission：write_orders,read_orders,manage_returns
- POST /admin/api/orders/{order_id}/cancel.json
- PUT /admin/api/orders/{order_id}.json
- GET /admin/api/orders/{order_id}.json
Permission：write_orders,read_orders,manage_orders
- POST /admin/api/customers/{customer_id}/store_credits.json
- PUT /admin/api/customers/{customer_id}/store_credits/{credit_id}.json
- GET /admin/api/customers/{customer_id}/store_credits.json
Permission：write_customers,read_customers,manage_store_credit
- POST /admin/api/return_reasons.json
- PUT /admin/api/return_reasons/{reason_id}.json
- GET /admin/api/return_reasons.json
Permission：write_returns,read_returns,manage_returns
- POST /admin/api/returns/{return_id}/files.json
- PUT /admin/api/returns/{return_id}/files/{file_id}.json
- GET /admin/api/returns/{return_id}/files.json
Permission：write_returns,read_returns,manage_returns
- POST /admin/api/return_rules.json
- PUT /admin/api/return_rules/{rule_id}.json
- GET /admin/api/return_rules.json
Permission：write_returns,read_returns,manage_returns
- POST /admin/api/orders/{order_id}/return_labels.json
- PUT /admin/api/return_labels/{label_id}.json
- GET /admin/api/orders/{order_id}/return_labels.json
Permission：write_shipping,read_shipping,manage_returns
- POST /admin/api/carrier_services.json
- PUT /admin/api/carrier_services/{service_id}.json
- GET /admin/api/carrier_services.json
Permission：write_shipping,read_shipping,manage_apps
