AppScoped
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Returbo: Returns & Exchanges

by AppScoped · Category: Gift Card
Free Plan Built for Shopify
⭐ 5/5
71 comment

App Introduction

Streamline your return, exchange, store credit, return label, and self-service registration processes Deliver after-sales solutions for your Shopify store. Our app partners with brands across Northern Europe, the U.S., and the EU to handle their returns, exchanges, and complaints, offering self-service registration, auto-generated return labels, automated tracking, and more—all seamlessly integrated into your website. Turn returns into exchanges to boost customer retention, and offer refunds, direct/instant exchanges, store credit, and upselling opportunities! All features are available in one unified hub with Returbo.

Core Functionality

  • Digital Return Form: Let your customers register their requests self-service
  • Return Shipping Label: Automatically generate and send shipping labels to your customers
  • Email Notifications: Keep your customers informed throughout the process
  • Attach Photos & Comments: Can be set as required or optional
  • Exchange: Let your customers easily exchange items

Merchant-Friendly

  • E-commerce Independent Station Merchants
  • Online Retail Merchants
  • Cross-border E-commerce Sellers
  • Multi-category E-commerce Merchants

Basic Information

  • Developer:Returbo AB
  • Address:SVEAVÄGEN, 100, STOCKHOLM, 11350, SE
  • Price: Free / Free plan
  • Rating:5 / 5
  • Comment Count:71 comment
  • Release Date:2023-1-26
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Core

$89 / 或 $936/年(可节省 12%)
  • 1 shipping carrier
  • 30 returns/exchanges/complaints per month
  • Automatically generated return form
  • Two languages - English + one other language
  • Automatic variant exchange
  • Complaint with attached images + comments
  • Free customer support + 1-hour onboarding guide

Plus

$249 / 或 $2,544/年(可节省 15%)
  • 3 Shipping Carriers
  • 200 Returns/Exchanges/Complaints per Month
  • 3 Languages - English + 2 Other Languages
  • Attach Photos and Comments to Returns
  • A Special Deadline for Each Request Type
  • Custom Return Form
  • Different Return Locations for Each Carrier
  • Automatic Return Tracking

Premium

$479 / 或 $4,764/年(可节省 17%)
  • 5 Shipping Carriers
  • 600 Monthly Returns/Exchanges/Complaints
  • Rule Customization
  • Exchange Reminders
  • Upselling and Store Points
  • Cancel Group Purchase Discounts (e.g., Buy 3 Get 2 Free)
  • Proforma Invoice (International Invoice)
  • Custom Fees

Enterprise

$1,124 / 或 $10,788/年(可节省 20%)
  • Unlimited Shipping Carriers
  • 1,500 Returns/Exchanges/Complaints Monthly
  • Dedicated Development Time
  • Dedicated Account Manager
  • Includes All Premium Features

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/return_forms.json
  • GET /admin/api/return_forms/{id}.json
  • PUT /admin/api/return_forms/{id}.json

Permission:write_return_forms,read_return_forms,manage_orders

  • POST /admin/api/return_labels.json
  • GET /admin/api/return_labels/{id}.json
  • PUT /admin/api/return_labels/{id}.json

Permission:write_return_labels,read_return_labels,manage_shipments

  • POST /admin/api/notification_templates.json
  • GET /admin/api/notification_templates/{id}.json
  • PUT /admin/api/notification_templates/{id}.json

Permission:write_notifications,read_notifications,manage_orders

  • POST /admin/api/return_form_fields.json
  • GET /admin/api/return_form_fields/{id}.json
  • PUT /admin/api/return_form_fields/{id}.json

Permission:write_return_forms,read_return_forms,manage_orders

  • POST /admin/api/exchanges.json
  • GET /admin/api/exchanges/{id}.json
  • PUT /admin/api/exchanges/{id}.json

Permission:write_exchanges,read_exchanges,manage_orders

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