App Introduction
PostCo is an AI-powered returns platform that flags fraudulent activities, protects your revenue, and drives upsells. Our AI agent identifies signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire returns operation—from automated labeling and trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items. Boost customer retention and keep revenue within your store through reward points, instant exchanges, and flexible rules. Plus, we release product updates weekly, and our success team is always here to help you maximize the value of your returns!
Core Functionality
- Detect return fraud signs with AI
- Reduce refunds via reward points and instant exchanges
- Upsell multiple and high-value items through exchanges
- Optimize your return process with unlimited return rules and workflows
- Access built-in analytics and customer insights
Merchant-Friendly
- E-commerce Independent Station Merchants
- High Return Rate E-commerce
- Multi-category Retail Merchants
- Cross-border E-commerce Merchants
- Brand-owned E-commerce
Basic Information
- Developer：PostCo
- Address：Level 39, Mercu 2, No. 3, Jalan Bangsar, KL Eco City, Kuala Lumpur, KUL, 59200, MY
- Price： Free / Free plan
- Rating：4.8 / 5
- Comment Count：82 comment
- Release Date：2020-2-25
- Supported languages：English
- Compatible products：Shopify
Application Screenshot
Price Plan
Basic
- 20 Returns per Month
- 1 Return Location + 1 Carrier
- AI Agent*
- Exchange for Same Product
- Automatic Refunds & Store Credits
- Automatic Approval
- Email Notifications
- Available Add-ons*
Pro
- All Basic Features
- 100 Monthly Returns
- 2 Return Locations + Unlimited Carriers
- AI Agent*
- Unlimited Workflows
- Exchange for Other Products In-App
- International Returns
- Instant Exchanges*
Premium
- All Pro Features
- 300 Returns Monthly
- Unlimited Return Locations
- AI Agent*
- In-Store Exchanges
- Exchange Upsells & Reward Points
- App & 3PL Integrations
- Priority Support
Plus
- All Premium Features
- 600 Monthly Returns
- AI Agent*
- Custom ERP & WMS Integration
- Dedicated Account Manager
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/return_analysis/fraud_check.json
- GET /admin/api/return_analysis/fraud_check/{id}.json
- PUT /admin/api/return_analysis/fraud_check/{id}/status.json
Permission：read_returns,write_returns,manage_analytics
- POST /admin/api/return_exchange/reward.json
- PUT /admin/api/return_exchange/{id}/points.json
- GET /admin/api/return_exchange/reward/eligibility.json
Permission：read_returns,write_returns,manage_discounts
- POST /admin/api/return_exchange/upsell.json
- PUT /admin/api/return_exchange/upsell/{id}/products.json
- GET /admin/api/return_exchange/upsell/performance.json
Permission：read_returns,write_returns,manage_products
- POST /admin/api/return_policy/rules.json
- PUT /admin/api/return_policy/rules/{id}.json
- GET /admin/api/return_policy/rules/active.json
Permission：read_returns,write_returns,manage_settings
- GET /admin/api/return_analytics/dashboard.json
- GET /admin/api/return_analytics/customer_insights.json
- GET /admin/api/return_analytics/trends.json
Permission：read_returns,manage_analytics,read_customers
