AppScoped
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Parla Connect: 1:1 Live Video

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 0/5
0 comment
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App Introduction

Bring the advantages of in-store shopping to your website: Higher sales conversion rates + customer loyalty. Connect online customers directly to your sales team via one-on-one live video and chat, delivering a human-centric, personalized shopping experience. Customers can connect instantly or book an appointment. Imagine this: A customer is browsing your website and hesitating before making a purchase. With one click, they can connect with your team via live video to get real-time advice, personalized recommendations, and checkout confidence. This is Parla Connect – driving sales by converting browsers into buyers through authentic human connection.

Core Functionality

  • Capture real-time customer interest via one-on-one live video calls and chat
  • Fully customizable: Design your pop-ups + buttons + website positions
  • Data: Understand the customer shopping journey through real-time insights
  • Control staff availability: Toggle on/off when your team is available
  • Call to action: Customers can connect on demand or book appointments

Merchant-Friendly

  • Independent Station Merchants
  • High-margin E-commerce
  • Service-oriented E-commerce
  • Cross-border E-commerce

Basic Information

  • Developer：Parla Retail Ltd
  • Address：240 Portobello Road, London, ENG, W11 1LL, GB
  • Price： Free / Free plan
  • Rating：0 / 5
  • Comment Count：0 comment
  • Release Date：2025-9-5
  • Supported languages：English、Spanish、Tamil
  • Compatible products：Shopify

Application Screenshot

Price Plan

Parla Connect Solo

免费
  • 1 User
  • 120-Minute Video Call
  • 10 Bookings
  • Unlimited Customers
  • No Credit Card Required

Parla Connect Team

$50 / 或 $540/年（可节省 10%）
  • $50 per user per month
  • Up to 10 users
  • 3,000 minutes of video calls
  • 500 bookings
  • Unlimited customers

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/live_chat/call/initiate.json
  • PUT /admin/api/live_chat/call/status/{call_id}.json
  • GET /admin/api/live_chat/call/history.json

Permission：write_live_chat,read_live_chat,manage_staff

  • POST /admin/api/live_chat/popup.json
  • PUT /admin/api/live_chat/popup/{popup_id}.json
  • GET /admin/api/live_chat/popup/settings.json

Permission：write_live_chat,read_live_chat,manage_theme

  • GET /admin/api/live_chat/insights/real_time.json
  • GET /admin/api/live_chat/insights/history.json
  • GET /admin/api/live_chat/insights/metrics.json

Permission：read_live_chat,read_analytics,manage_reports

  • PUT /admin/api/live_chat/staff/{staff_id}/availability.json
  • GET /admin/api/live_chat/staff/availability.json
  • POST /admin/api/live_chat/staff/availability/override.json

Permission：write_live_chat,read_live_chat,manage_staff

  • POST /admin/api/live_chat/booking.json
  • PUT /admin/api/live_chat/booking/{booking_id}.json
  • GET /admin/api/live_chat/booking/schedule.json

Permission：write_live_chat,read_live_chat,manage_appointments

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