App Introduction
Apply custom statuses to your orders and keep customers informed of order progress Reduce inquiries and boost customer satisfaction by letting customers track order statuses with business-specific custom statuses. Each custom status can be paired with its own email template for quick, easy setup. A convenient order tracking page further minimizes customer inquiries by enabling shoppers to monitor order progress independently.
Core Functionality
- Automatically send emails to customers (or third parties) when order status changes
- Order status page integration - Display your own custom order progress timeline
- Order tracking page allows customers to easily check order status at any time
- Update order status via QR code scanning on smartphones
- Set order expiration dates to help manage orders and set customer expectations
Merchant-Friendly
- Independent Station Merchants
- Cross-border E-commerce Merchants
- Brick-and-mortar to Online Merchants
- High-value Product Merchants
Basic Information
- Developer:Indie SaaS
- Address:63 Belmont Avenue, Belfast, NIR, BT4 3DE, GB
- Price: Free / Free plan
- Rating:4.9 / 5
- Comment Count:67 comment
- Release Date:2022-7-27
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Simple Plan
$9
- 200 Orders per Month
- Unlimited Statuses
- Email Notifications
- Order Inquiry Page
- Status Page Integration
- 6-Month Data Retention
Essential Plan
$19
- 1,000 Monthly Orders
- Unlimited Statuses
- Email Notifications
- Order Query Page
- Status Page Integration
- 1-Year Data Retention
- Webhooks
Pro Plan
$29
- 2,000 Orders per Month
- Unlimited Statuses
- Email Notifications
- Order Query Page
- Status Page Integration
- 1-Year Data Retention
- Webhooks, Flows, and API
Enterprise
$99
- 4,000 Monthly Orders
- Unlimited Statuses
- Email Notifications
- Order Lookup Page
- Status Page Integration
- 1-Year Data Retention
- Webhooks, Flows, and API
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/notifications.json
- PUT /admin/api/orders/{order_id}/notifications/{id}.json
- GET /admin/api/orders/{order_id}/notifications.json
Permission:write_notifications,read_orders,manage_orders
- POST /admin/api/orders/{order_id}/timeline_events.json
- PUT /admin/api/orders/{order_id}/timeline_events/{id}.json
- GET /admin/api/orders/{order_id}/timeline_events.json
Permission:write_orders,read_orders,manage_orders
- GET /admin/api/orders/{order_id}.json
- GET /admin/api/customers/{customer_id}/orders.json
- POST /admin/api/orders/search.json
Permission:read_orders,read_customers,manage_orders
- PUT /admin/api/orders/{order_id}.json
- GET /admin/api/orders/{order_id}/fulfillment_events.json
- POST /admin/api/orders/{order_id}/fulfillment_events.json
Permission:write_orders,manage_fulfillments,read_orders
- PUT /admin/api/orders/{order_id}.json
- GET /admin/api/orders.json?status=any&expires_at={date}
- POST /admin/api/orders/{order_id}/tags.json
Permission:write_orders,read_orders,manage_orders