OneAssist Protection

Deliver a Premium Post-Purchase Experience – Access Shipping Protection, Tracking, and More From delivery to rediscovery, Route protects brands and their customers through licensed shipping protection, fast issue resolution, package tracking, carbon-neutral shipping, and product recommendations. Route helps brands consistently deliver a premium post-purchase experience, thereby boosting customer retention and profitability.

Shipping protection and order protection, managed by you. Keep package protection revenue as profit. Navidium is a self-service shipping protection platform with robust tools to create self-funded shipping protection plans and manage claims from customers. (We are not an insurance company and do not underwrite plans.) You retain 100% of the fees collected and direct shipping protection premiums to yourself, instead of involving package insurance providers. The remainder becomes profit. Upsell digital products, order protection, cart checkout, and subscriptions.

Implementing a shipping insurance plan that you fully control is a key strategy for increasing revenue, reducing costs, and improving efficiency for your store: It not only directly boosts income by collecting premiums, but also lowers operating costs by covering risks of package damage, loss, and theft, and provides consumers with full peace of mind through streamlined after-sales processes. Build a fully controlled shipping protection plan with our app. You can keep the shipping insurance premiums for yourself to increase order profits, customize claim policies, instead of letting middleman insurers siphon off profits that rightfully belong to you (we are not an insurance company and do not underwrite the program). You can add digital product sales on your store’s cart page and checkout page to protect orders during logistics and delivery. You can switch seamlessly from other apps!

Empower your customers to protect their orders while you keep all revenue and manage claims on your own terms. Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control pricing, placement, and the claims process—add protection to the cart, side cart, checkout, or post-purchase. Resolve claims directly from our app via refunds, reorders, or store credits. The app includes a real-time analytics dashboard and integrates with loyalty and support tools.