AppScoped
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Notch – Customer Support Suite

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
4 comment
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App Introduction

Comprehensive customer support powered by our AI and expert management to fuel your business growth. Elevate your e-commerce customer support with our integrated service, combining AI precision and expert professionalism. We take over your entire customer support operations, eliminating the complexity of dealing with multiple vendors and streamlining your workload. Enjoy higher customer satisfaction, operational efficiency, and peace of mind, while focusing on business growth.

Core Functionality

  • We’ll take over your entire support so you can focus on your business.
  • Full customer service operations managed by AI and a team of experts.
  • Seamless integration with e-commerce platforms.
  • 24/7 fully automated chatbot - powered by your store’s knowledge, insights, and products.
  • Data-driven business insights to continuously grow your revenue.

Merchant-Friendly

  • Independent Station Merchants
  • Multi-category E-commerce
  • Cross-border E-commerce Sellers
  • Small & Medium E-commerce Sellers
  • Brand E-commerce Sellers
  • Multi-channel E-commerce

Basic Information

  • Developer：Notch
  • Address：850 New Burton Rd, Dover, DE, 19904, US
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：4 comment
  • Release Date：2023-7-7
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费安装

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/support/assignment.json
  • PUT /admin/api/support/assignment/{id}.json
  • GET /admin/api/support/assignment/{store_id}.json

Permission：write_support,read_support,manage_shops

  • POST /admin/api/chatbot/integration.json
  • PUT /admin/api/chatbot/settings/{store_id}.json
  • GET /admin/api/chatbot/status/{store_id}.json

Permission：write_chatbot,read_chatbot,manage_products

  • POST /admin/api/insights/request.json
  • GET /admin/api/insights/report/{store_id}.json
  • PUT /admin/api/insights/settings/{store_id}.json

Permission：read_analytics,write_analytics,manage_reports

  • POST /admin/api/integration/connect.json
  • PUT /admin/api/integration/config/{platform}.json
  • GET /admin/api/integration/status.json

Permission：write_integration,read_integration,manage_shops

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